No incoming text messages?

Cynthia A. #5122

Hello, I'm with fizz for about a week now. I have not been receiving any of my text messages. I can send and I can make and receive calls, but cannot receive texts. I tried all the trouble shooting steps.
Can I get some assistance?

Mike

Messages from other people or from sites?

Whizz

Hello Cynthia,
As I can see on your account our technical team is investigating your case already. As soon as we have an answer we will contact you.
Have a good one!
-Bogdan