how to activate a new sim card (old sim is lost) with the same fizz phone number

Ruobo

I lost a fizz sim, got a new one delivered, but the activation process asks me to choose a new number with selecting a new plan. can i use the same plan and the same number?

Mike

Look at point 4
https://fizz.ca/en/faq/lost-stolen-mobile

Whizz

Hello Ruobo
I see that your issue has been fixed now. I hope everything is well now.
Have a good day!
Catalin