Line and text message
I have been having problems with my phone, when people try to call me it goes straight to voicemail and no one can send me text messages. However, I am bale to call with my phone so I do not understand what is going on.
Any suggestions? or what is the best way to contact them ?
Any suggestions? or what is the best way to contact them ?
17
Answers
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I've experienced exactly the same issues recently. I suppose it's due to stabilization. Just have to be patient and wait when it's fixed...10
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Check if you turn the "do not disturb" on5
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Facebook is the best way to contact them. Live chat also works, but Facebook seems to be more effective.4
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Maybe you should contact
Support
08:00 to 21:00 week time and
10:00 to 18:00 weekend
CHAT
Go on this page https://fizz.ca/en/contact-us, if you are not connect login then
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slow)7 -
Either facebook messenger, or the support page on their main site should be where you can ask them about this
4 -
Did you port from another provider? Perhaps the port did not complete.
Is this a new activation?
For issues, you need to contact Fizz support. You can send a message by facebook
https://facebook.com/fizzcaOr you can use Fizz chat. Make sure that:
- You're logged into your Fizz account.
You're active on a help page such as https://fizz.ca/en/contact-us- Simply click on the chat bubble that appears at the bottom on the right.
You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).- You have disabled any ad blockers in your browser.
If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.
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For how long have you been having this issue3
This discussion has been closed.