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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Data reset?I was nowhere close to limit, but my data seems to have reset back to 4 gig, should I worry?? Anyon… -
Can't send pictures per SMS. Help?HI. I can't send any pictures per SMS. Even when I am on the wifi. tks! -
Can't download SMS picturesReceived 2 pictures from 2 different people and can't download, even when turning off wifi and usin…
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Data usage not updating?I’ve had my plan active for the last 2 days already but the data usage doesn’t seem to be updating.… -
Oh, Fizz... That is not the answer we wanted to hearReposted from: https://www.reddit.com/r/FizzMobile/comments/a5lf29/oh_fizz_that_is_not_the_answer_w… -
Changing plans from 4 gig to 2 gig, do I still get discount price?I am nowhere close to reaching my data limit and have 12 days remaining in my billing cycle. If I …
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Level 3 free voicemailI made it to level 3 and got the free voice mail upgrade. I don't have voicemail on my plan, so I …
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My calls get dropped after about 1 minute 30 seconds? I just joined Fizz a few hours ago.Calls get dropped after 1 min and half?
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I can't send MMS (receive is ok) and can't setup voice mail (always say known number)I got to level 3 and applied two upgrades (500m data + voice mail). Data is not working in the beg… -
Are non-LTE phones supported ?Hi there ! I'm using "dumb" phones so that I can enjoy offline life more. Before I move t…
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Long distance call alert when calling within my coverage?With a Can+US plan, made a call from Montreal to Sherbrooke. Phone number is based in Mtl. Got a me… -
Who here is also afraid of Blackout Friday?With these 100 second call limits, I’m more terrified than ever.
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Gifted data not showing up?I gifted data from one of my accounts to another however it hasn’t shown up anywhere yet. I later c… -
My delivery is flagged as delivered but I haven’t received it.My delivery is flagged as delivered but I haven’t received it. What do I do?Order: 6801604564
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Removed beta perks and connection issues?I joined the beta program with fizz and activated my SIM on October 30th. I initially went for a 4G…
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Mobile plan without voice data and addon ?My son have a cell plan with Videotron for 25$ per month tax included for zero data, only unlimited… -
Does anyone know when we'll be getting LTE coverage back?Have been stuck on 3G service since the blackout, has anyone gotten LTE service back? I'm located i… -
Je n'ai plus acces a internet sur mon téléphone que ce passe t'il?Je n'ai plus d'internet sur mon cell et je ne suis pas capable d'avoir la bulle de chat pour avoir …
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Long distance calls?I have Canada-US plan so I can call to the US but after 2-3 minutes I'm getting disconnected (I hav…
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No LTE for iPhone X in DT Montreal?what is the problem here? i just switched to fizz today and i realized that there is no LTE anywher… -
Fizz.. please fix our serviceAnyone else having issues with no data, no service and now dropped calls? Been going on for 2 week…
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Update regarding upgrades and pricing?Just finished a chat with a Fizz agent (using the Fizz bubble, no less). 1) Promotional pricing wi…
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Data not working?I installed the latest version of ios(12.1.1) and the carrier is 35.0. I cannot use my cellular dat…
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it has been one month now no sim card yet?I ordered a sim card one month ago and have not received it yet, very disappointed.
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Phone calls disconnect after 1 minute 38 secondsHi. On iphone, calls get disconnected after 1 minute 38 seconds of conversation. I get beeping soun…
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New cell phone process?I'm getting a new cell phone. Can I get a second SIM card and have both phones active? If not, what…
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My calls are being disconnected after about 1.5 minutesMy phone calls are being disconnected after about 1 minute 40 seconds. Before disconnecting, at ab…
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A compiled list of my issues with Fizz. Where should I send them?So, since joining Fizz. I've found a number of issues with the website and the system. The receptio… -
"Launch period" compensation?Might we be compensated for being part of the "launch period"? We are paying for a servic…
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still 3G ?? What the heck is going on?According to their network status page : (https://fizz.ca/en/faq/network-status) @ Saturday Decembe…
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