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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Receiving MMS problems?Periodically when I receive an MMS message I get "Mretrieveconf Billing Error text0" inst… -
Why is my SIM card unauthorised to connect to Fizz?Guys I have less than a week remaining of my 500 MB of data and yet everytime I try to connect to a…
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Connecting to B5 and B2Does someone else phone connecting to the B2?...when NOT roaming Most of the time my phone is conne… -
(Introductory users) What type of discounts would you prefer?Please vote as to what type of discounts you would rather have, account based or plan based? In my … -
Data plan not working in USA?I purchased a travel Add-On for a trip to New York city. The roaming on my phone was on for the 4 d…
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cant get sms from the united states what can i do for this?im not recving any sms from the us
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how can i access my voice mail ?voice mial number ?
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Why don't I have data in the US?I'm in the United States (Madison, WI) since Saturday and I still can't have data access. The netwo…
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Why do I get an error code when trying to gift data?"_shortcode.SOURCE_PRODUCT_IS_NOT_FOUND" That's the code I get when trying to gift -
Verification code, Verification code, Verification code, still not working?Hello Sir, Can we please have the Verification code for CIBC, ScotiaBank, EQ Bank? banks first, th…
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I can't receive ANY automated texts from REVENU QUEBEC, or GOOGLE etc.This is absolutely unacceptable. The fact that I can't receive any important codes to access my inf… -
Data not working on my phone - Ulefone Gemini - what to do?Hi, I tranfered my number to Fizz a week ago. But the data is still not working. I checked the APN …
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Are 1$/2$ rebate upgrades only for residential Internet?Or can it be applied to mobile internet as well? -
sim incompatible?I put my fizz sim in my iphone 6plus, i did the updates and it keeps saying sim incompatible, I tri…
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Why can't I recieve text messages from Lyft?In order to use a service such as Lyft, they send you a confirmation code via text msg. I never rec…
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How do I quit Fizz?I could not get service with Fizz and want to cancel/quit Fizz. How do I do it?
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Why I didn't receive any confirmation email after I chose a plan ?It seems that I miss a step or two when trying to activate my SIM card. On my profile my status is …
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Mobile line doen't work!Hi, I tried transfering my line from Rogers. I have a internet but my phone line doesn't work. I do…
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No mobile service since midnight April 17th?While on the phone last night, on my mobile, the system says: "Votre forfait actuel ne permets… -
I didn’t receive my ordered SIM card after delivering messages by email more than 6 days can you helAfter receiving delivery SIM card message from fizz and receipt of order of SIM card I didn’t recei…
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add ons dose not work ?hello, I purchased $3 adds on for 60 min of voice, but i can not make a call. syestem said "m…
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Why does the web site fail to allow me to add more travel add-ons?I have traveled to the US and before I left I was able to add the following add-ons: 200 txt msg an…
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Must dial twice to make a call?Anybody else experiencing this? Calling friends, business, etc. Most of the time, must redial the s…
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I am using a Huawei P9 phone, and my data cannot work always.my huawei P9 phone data could not working since my sim card activation from two days back. what can…
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How does one ensure wallet funds work in the USA for a plan with Canada coverage zone?I have travelled to the USA several times recently and have yet to be able to use voice, sms, and d…
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