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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Data gifting not working?I'm trying to test the feature to unlock the data gifting badge and to get some extra points into m… -
Can't receive SMS messageFor the SMS, I can send message, but can't receive message. I've set up APN with the indication of… -
suddenly no service?no service now for a while, restarted phone, reinstalled SIM. no luck.
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Where can I read the terms of service before becoming a customer?I would like to read the terms of service to help me decide if I should switch carriers. Where can …
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My LTE doesn't work? Although my texts and calls work & I've restarted my phone.My LTE doesn't work? Although my texts and calls work & I've restarted my phone.
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Can’t connect to the fizz mobile networkI purchased a sim card and activated my account and updated the carrier but I still don’t have any …
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Videotron porting issues?Waiting for 2 weeks now to finish porting from Videotron on one of my lines. Videotron doesn't see … -
Why SMS I receive are split in blocks of 64 characters?Received SMS are split in 64 characters blocks, like the old systems and phones, and sometimes I re… -
Help - Unregistered SIM?Finally got my SIM after Dicom lost it. Anyway, started the activation last night. Little did I kno…
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Activated SIM and put SIM in my phon, entered APN settings, restarted phone, still doesnt workI need help. I got my sim, activated it and got a new number. I have an old Perth number with Publi…
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Why I cannot dial to 1 number in particular?I transferred to Fizz yesterday. I am able to place calls and receive calls, however, I am not able…Answered ✓ Closed franco Pellicciotti 14 views 12 comments 8 points Most recent by franco Pellicciotti
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Discount for multiple lines?Is there any discount for having multiple lines on a single account? The site mentions family acco…
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SIMs not received how do i contact fizz?ordered 3 sims from Fizz a while back but only received 1. back then i didnt really care because th…
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My phone show No service please Help!!!I checked the coverage and it show it works at my area (Quebec Sainte adele), but I put the sim car…
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There is no service , unable to make or receive a call and no internet?There is no service , unable to make or receive a call and no internet?
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Number not in service??Can send texts but cannot make calls. When calling into my number, it says number not in service. H…
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No Data on iPad Pro 12.9 2018 (Third Gen)Activated the SIM, trying it in my iPad Pro 12.9 (2018 3rd gen) iOS 12.1 No Data. Even if I manuall…
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How to port existing phone number to the already activated account?Hi, I did not port over the phone number during the activated to the new simcard. Can I still port …
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Does it work on Iphone 6? Is it really $4.5 per month? How much is it after the Beta period?Does Fizz work on Iphone 6? Is it really $4.5 per month? How much is it after the Beta period?
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How to apply perks to a second line?I have two numbers under my account and want to apply the 100MB perk to my second line. When i go t…
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Enrolment Deadline?One of the answers on forum said deadline to enroll for a plan is extended, does anyone know what i…
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Stopped receiving all SMS in Ottawa west as of Sunday eveningAnyone else stopped receiving all incoming sms in Ottawa west end since Sunday? Had SMS issues sinc…
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Why am I not recieving any SMS from any short code number?Since switching, I no longer get any sms from any short code numbers.
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iMessage on iPhone 6s plusHello All, I can’t figure out how to turn on iMessage on iphone 6splus. I can turn the service off … -
Roaming is not workingI signed up for the Quebec & USA option two days ago. The service worked when I tried it with t…
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Number of SIM cards delivered is not rightHey all, I ordered two SIM cards but I only received one. I thought it may take a bit longer for th…
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How much is it to send a text to an international number?The website doesn't provide information about the price of sending an SMS to an international numbe… -
Received SIM cards late yesterday still able activate special price ?Dear : due to first SIM cards orders doesn't come on time, just received them yesterday late, can I…
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Why I can't make international calls? The option is already activated on my account and have the addI have purchased the addon for international calls (Paid 5$ for the 500min to Colombia, although in…
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SMS Out and Voicemail pickup not workingI can receive but not send SMS messages no matter what app I use. The APN settings are in accordan…
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