Fizz, does your mobile data still record the usage?

FC

I found that my data usage starting from April 3 are zero, every day. I know I used the data (at least on April 4th, I watched YouTube), so it is impossible zero. Does this happen only to me, or everyone has the same situation?

Sebastien

Yeah, same here, since april 3rd. I was driving on the 2 last days and used Google Maps with datas. So impossible to don't have any consumption.

Serge O. #3665

Same for me. No record !

Irene

Same here, however, follow the usage on your phone

Allison W.

No usage registered in daily or the overall chart since the last outage. Hopefully it's just a display issue. I use my phone to track my data as back up.

gremiobr

Same here

David G. 8208

Another data point: both my account and my wife's account all show 0 MB usage each day since the outage on April 2nd. This of course is despite us both using data.

Barry L. #924

FYI the fine print says:
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*The method we use to calculate data usage is automated. In case of a disparity between the data displayed on this page and those from other sources (example: your devices) the information presented on this page takes precedence
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So if it says zero usage (which mine has also shown the last few days), then I guess we're all on unlimited data for now.

Mike

@Barry: Good luck with that. My personal advice, do not take advantage of this.

Whizz

Hello Hao ,
This it is a display issue.Our technical team is well aware of this situation and they will fix it soon.You can track your data consumption also from your phone settings.Since Fizz it is a prepaid mobile service you will not be charged when you run out of data.
Have a nice day!
Marius Daniel

Ryan B. #977

my account seems to be tracking my usage ok, it does seem to take a while to update though.