Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
-
is iPhone Visual Voicemail support coming anytime soon?I'm just wondering if this feature will be added in the short term. Will it be included as part of … -
Help changing numbersI tried transfering my old cell number, but there’s been issues, so I need a new number. It’s been… -
Data usage not working?My data usage is not changing despite using it and a gift I have received is not showing. The See U…
-
Unable to port my number?I attempted to port my phone number from Fido. However, two hours later, I received an email lettin…
-
Why does my iPhone say no service?I connected my phone 4 days ago, everything was working fine until, suddenly, today it starts sayin…
-
regarding callsi am not able to call anybody..even not able to receive calls.......please resolve issue as fast as…
-
Fizz is backIt’s 3:00 am in Montreal I think the service is back -
No Service on Brand New Account?I just signed up for Fizz and got my SIM in the mail (two days late but thats beside the point). I'…
-
This can't be accurate, right? I haven't used any data.The service went down right after I activated my sim card. I was at home using my internet connexio… -
No service/signal all a suddenAll of sudden I lost signal and service while driving. I got home and tried the sim in another unlo… -
No serviceNo service? Is anybody taken care of this?
-
No service past 15 minutes? Fizz down?We are three people using Fizz at the office and all of our phones show No Service. Fizz network do…
-
Credit card form field issueI am having the strangest issue. When I attempt to enter my name in the credit card name form field…
-
Pas de reseau?Je nai plua de reseau et signal depuis 30 min que ce passe til. Jai redemarrer mon cell et 0 signal…
-
First day of activaton and no service after a few hours of lte. Anyone else?First day of activaton and no service after a few hours of lte. Restarted/sim restart. Nothing help… -
No network connection ??!!It's been 2h now and I couldn't have any signal from fizz , Montreal area is there anyone having sa…
-
All lines dropped off the network?all 4 of my lines just dropped off the network. anyone else having this issue?? 6:20 pm Friday -
Help? Activated my sim less than 24 hours ago. Was working now displays "Emergency Calls Only"Activated with Fizz last night. Was working until about 30 minutes ago. Now phone says "Emer…
-
Can't use phone and can't reach anyone ?Phone number was unable to transfer recieved email for call back .everytime I fill out form and try…
-
What are the pay-per-use rates for text, talk, and data overage?I'm on the fence about joining and wanted to know what the current overage rates or pay-per-use rat…
-
Phone number you entered is not valid errorI ordered a SIM and I am trying to port my number in. It is a (613) 464- number. When I enter it, I…
-
Fizz unsubscribed me out of nowhere and now my phone doesn't work?!I got an email at midnight saying I had requested to unsubscribe on November 19th and my line was o… -
My phone won't make outgoing phone calls ?I signed up yesterday but didn't add on Canada as I thought it was included if you were in Ottawa. …
-
Gifted data not received?Hi. I have a beta plan with 8gb of data and I just transferred my personal line to Fizz. My new pla…
-
Travel Add-On information is missing?Clicking on the Discover Rates and Zones button puts me on my account page, but I can't find how to… -
How does data gifting work?How does data gifting work? Is it instantaneous or is there a delay? Does the recipient need to acc… -
Travel to Cuba?I am not able to access the prices for Travel in my account. Does Fizz work in Cuba? What are pric… -
I can't receive text messages. I can make calls, receive calls, and send text. What can I do?Please let me know different options I can try out! thanks.
-
Change / Correct Email AddressOn one of my family account, the e-mail has been mistyped. Is there a way to correct this? The acco…
-
phone switches from LTE to 3G as soon as calling someone and stays on 3G, why?My phone (iphone2s) switches from LTE to 3G as soon as I start calling someone and stays on 3G. The…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.