Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Cant Receive Text Messages?I signed up for Fizz around 24 hours ago, everything works fine except for my text messages, I can … -
Why I am unable to receive phone calls and messages most of the time?I am unable to receive the text messages and phone calls at times when anyone tries to contact me.
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Ran out of data, want to buy more, network is blocking me?Hi, I ran out of data today. I wanted to buy more but the network would not let me access any websi…
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What are Fizz APN settings for an Windows 8.1 phone?I cannot get any data of m.y Windows 8.1 phone.Calls and texts are O.K. but no data.
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Mobile plan prices ?How much will the 6GB and 8GB plan cost me ? Koodo has a 8GB plan for 56$ and a 6GB plan for 49$. …
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Voicemail PIN?I have 2 plans on my account. For one plan, I got an SMS with the voicemail PIN, which works fine. …
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My delivery is flagged as delivered but I haven’t received it. What do I do?My delivery is flagged as delivered but I haven’t received it. What do I do?
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VoLTE & Wi-Fi callingWhen Voice over LTE and Wi-Fi calling will be available? -
Tethering doesn't work on iPhone. How do I fix this?I have a iPhone and I cannot tether with it. When I try to set it up, it says "To enable Perso…
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Why my voicemail is not working?I have 2 lines with Voicemail activated; when I call from each of them to the other one, will suppo…
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Don't transfer you numbers. Fizz holds them hostage, provides no timely support to help rectify theSimply put, my number has been 'MIA' for 3 days. I can't receive calls or text. I can't even recove…
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Roger towers used ?Fizz is a sub videotron division. Videotron uses Roger towers. Would this make Fizz 3rd or 4th pri…
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i transfered my number and i cannot recieve calls, i changed cell .. no change.. so its on your sidetransfered my number and i cannot recieve calls, i changed cell .. no change.. so its on your side?
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Can't get Appel activation code sent to my Phone?SMS and IMessage seems to work but I do not recive validation code form Apple and Paypal on my IPho… -
Is roaming possible in the US with Fizz and what are the charges?I will be travelling to the US and was wondering if I will be able to use my Fizz cellphone
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Cannot send SMS via Fizz network. Why ?Since this past Thursday, I cannot send any texts (SMS) to my contacts via Messages (Android). Howe…
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SMS not functioning properlySMS does not seem to be working for me. I am able to send and receive calls. I am able to SEND an S…
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Can this be made editableCan you changes this so I can see who's account is who's. Grey numbers are too small. -
Is there a way to change my caller ID ?Right now when I call someone, it shows up as my phone number. Is there a way to change my caller I…
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When are SMS from apps with 2-factor authentication going to work?SMS from apps with 2-factor authentication (banking, Gmail login etc) have never worked. When is th…
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How to use Fizz sim as sim number 2?Hi, I tried to use my Fizz sim without any success. I own an Asus Zenfone 3 Laser with dual sim slo…
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Will Fizz offer new devices once the beta is over or is it sticking with the BYOD plan?Will Fizz offer new devices once the beta is over or is it sticking with the BYOD plan?
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SIM Activation issue, is this a known issue?I am not able to activate my SIM, been trying since Friday.
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Why isn't my data working on my iPhoneSo its been 2 days since I can't connect to data with my iPhone 6. Call and text works but not my d…
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My international call is not working while I can already run the mobile dataI really like the beta plan that I just activated, however the mobile data is working but my intern…
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No calls SMS received, Data too not working?for last few days, i'm not able to receive calls, Data is not working. and an sms delivered after 2…
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Incoming MMS Still Not Working?I'm able to send MMS from my device but for some reason incoming don't show up. Aside from that eve…
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MMS not working on iPhoneSuper pleased so far with many ease of use, feature and especially the online service/help. My ser…
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Unable to activate MMS/iMessage on iPhone since changing to Fizz?I am unable to activate my iMessage since changing to Fizz. On top of the website having no chat bu…
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Ext networks? Is there a charge?Is there a charge if I move to ext networks
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