Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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All lines dropped off the network?all 4 of my lines just dropped off the network. anyone else having this issue?? 6:20 pm Friday -
Help? Activated my sim less than 24 hours ago. Was working now displays "Emergency Calls Only"Activated with Fizz last night. Was working until about 30 minutes ago. Now phone says "Emer… -
Can't use phone and can't reach anyone ?Phone number was unable to transfer recieved email for call back .everytime I fill out form and try…
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What are the pay-per-use rates for text, talk, and data overage?I'm on the fence about joining and wanted to know what the current overage rates or pay-per-use rat…
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Phone number you entered is not valid errorI ordered a SIM and I am trying to port my number in. It is a (613) 464- number. When I enter it, I…
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Fizz unsubscribed me out of nowhere and now my phone doesn't work?!I got an email at midnight saying I had requested to unsubscribe on November 19th and my line was o… -
My phone won't make outgoing phone calls ?I signed up yesterday but didn't add on Canada as I thought it was included if you were in Ottawa. …
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Gifted data not received?Hi. I have a beta plan with 8gb of data and I just transferred my personal line to Fizz. My new pla…
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Travel Add-On information is missing?Clicking on the Discover Rates and Zones button puts me on my account page, but I can't find how to… -
How does data gifting work?How does data gifting work? Is it instantaneous or is there a delay? Does the recipient need to acc… -
Travel to Cuba?I am not able to access the prices for Travel in my account. Does Fizz work in Cuba? What are pric… -
I can't receive text messages. I can make calls, receive calls, and send text. What can I do?Please let me know different options I can try out! thanks.
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Change / Correct Email AddressOn one of my family account, the e-mail has been mistyped. Is there a way to correct this? The acco…
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phone switches from LTE to 3G as soon as calling someone and stays on 3G, why?My phone (iphone2s) switches from LTE to 3G as soon as I start calling someone and stays on 3G. The… -
Info-Santé 811?Can you call Info-Santé 811 from Fizz?
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I am in the US now and I can't seem to get service?I am in the US now and I got service from Tmoboil and it worked for about a minute and it stopped t…
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I've given the IMEI number in private email to a guy from Fizz?As I can't transfer my number to Fizz, I've sent request through form. But suddenly I've received …
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I have problem to transfer my number from rogers to fizz since last night?I have problem to transfer my number from rogers to fizz because I've given the wrong number of IME…
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Cannot apply upgrade?I tried to apply the 250MB upgrade but I think it doesn't work. I see the top box wiggle but th… -
Will the upgrades carry on if I change my plan?Or will I loose them?
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Did anyone receive the emergency alert test on their Fizz mobile?I did see the alert on the TV but got nothing on my cellphone -
Rima saderIf I want to cancel my order?
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Activated a sim last night, wanted to port in after, chose a random number, but can't see to do thatActivated a sim last night, wanted to port in my number after, chose a random number, but can't see…
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Are rewards modulated according to you plan?At level 1, I got a 250MB data upgrade with a 2GB plan, would this have been different on, say, a 4…
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If I change my plan now, will I get the special rate?Even if the new plan apply only on the next billing cycle which will be after dec 19 for me?
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Cannot receive any calls? Whats up.All I want is some customer support please.
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Will there be any phone/plan combo packages?Will some plans come with phones?
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Where is the chat bubble?The documentation says it should appear on any page, yet I don't see it on any page.
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Can I force my iPhone to use Bell towers when roaming?Does anyone know if I can force my iPhone to only use Bell Towers instead of ROgers towers when roa…
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$25 plus taxes just for a call-out function? Are you kidding me Fizz?I activated my SIM card 24 hours ago with a $25/month plan, 1G data, unlimited messages, unlimited …
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