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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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1 plan without data and the other plan with 10gig data. will i be able to gift the other line 5 gig?if i get 1 plan without data and the other plan with 10gig data. will i be able to gift the other … -
iPhone : Settings says Carrier is "Fizz 34.1", but No Service ?Hi all, I inserted my SIM card, and updated my carrier settings to Fizz 34.1. I restored the APN s…
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Activation stuck?I tried to activate my sim and port my number to fizz. I first tried with the imei number and got a…
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I still haven't received my SIM card but my account says 'Delivered'?I got an email telling my the SIM card was delivered. I waited a couple more days, plus the weekend…
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How can I get data working on my Android?I can't get internet without Wifi on my Android phone. I have 2gb data plan. Data was working on … -
Dollar signs not sent properly by SMS?When I send an SMS that contains a dollar sign, the other person receives it as a circle with line:…
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How to disable voicemail?I didn't select voicemail as an option yet it's enabled on my account. I don't want voicemail. Ho…
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does coverage means all calls are included? when selecting coverage Canada + USA. What are the chargI understand that coverage means you can use the service without paying roaming. So if I select onl…
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Has anyone had any problems with service?I just recently subscribed to Fizz and I was wondering if anyone else had problems with service rec… -
Apparently 911 doesn't work?Someone on Reddit reported that he was unable to call 911 last night (he tried many times) after a … -
Can I use Google Hangouts to make calls through Fizz data only plan?Hi, I have done that with other companies' data plans successfully. But when I tried to use Hangout…
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My SMS doesn't work! Can't receive any calls or text.Simply put, I cannot receive any calls or text (SMS) with this service. Also the support chat bubbl…
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Data not working? SMS notifications not receivedMobile data doesn't work. I received this original welcome to Fizz SMS, but no other SMS received. …
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I can't receive calls, I tried two phone. the chat bubble is missing, can you assist me?When I made the transfer of my number it worked for couple of days and now it stopped. Now I can't…
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Cant Receive Text Messages?I signed up for Fizz around 24 hours ago, everything works fine except for my text messages, I can …
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Why I am unable to receive phone calls and messages most of the time?I am unable to receive the text messages and phone calls at times when anyone tries to contact me.
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Ran out of data, want to buy more, network is blocking me?Hi, I ran out of data today. I wanted to buy more but the network would not let me access any websi…
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What are Fizz APN settings for an Windows 8.1 phone?I cannot get any data of m.y Windows 8.1 phone.Calls and texts are O.K. but no data.
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Mobile plan prices ?How much will the 6GB and 8GB plan cost me ? Koodo has a 8GB plan for 56$ and a 6GB plan for 49$. …
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Voicemail PIN?I have 2 plans on my account. For one plan, I got an SMS with the voicemail PIN, which works fine. …
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My delivery is flagged as delivered but I haven’t received it. What do I do?My delivery is flagged as delivered but I haven’t received it. What do I do?
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VoLTE & Wi-Fi callingWhen Voice over LTE and Wi-Fi calling will be available? -
Tethering doesn't work on iPhone. How do I fix this?I have a iPhone and I cannot tether with it. When I try to set it up, it says "To enable Perso…
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Why my voicemail is not working?I have 2 lines with Voicemail activated; when I call from each of them to the other one, will suppo…
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Don't transfer you numbers. Fizz holds them hostage, provides no timely support to help rectify theSimply put, my number has been 'MIA' for 3 days. I can't receive calls or text. I can't even recove…
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Roger towers used ?Fizz is a sub videotron division. Videotron uses Roger towers. Would this make Fizz 3rd or 4th pri…
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i transfered my number and i cannot recieve calls, i changed cell .. no change.. so its on your sidetransfered my number and i cannot recieve calls, i changed cell .. no change.. so its on your side?
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Can't get Appel activation code sent to my Phone?SMS and IMessage seems to work but I do not recive validation code form Apple and Paypal on my IPho… -
Is roaming possible in the US with Fizz and what are the charges?I will be travelling to the US and was wondering if I will be able to use my Fizz cellphone
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Cannot send SMS via Fizz network. Why ?Since this past Thursday, I cannot send any texts (SMS) to my contacts via Messages (Android). Howe…
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