Why did I not get my referral credit three months later?

Alex M. #2475

When I signed up I used a friend's referral code and I have not seen any rebate yet and it's three months later. Whats the deal with that? Was it a fake promotion to attract more customers??

Mike

Did you see the referral under my profile => referral bonus?

Irene

If you have received the confirmation during the subscription and you see under the referral bonus, contact the support

To chat with the support, make sure that:

• You're logged into your Fizz account.
• 
  You're active on a help page. https://fizz.ca/en/contact-us
  
• 
  You're within the business hours: Monday to Friday from 8 a.m. to 9 p.m. (EST), weekends and holidays from 10 a.m. to 6 p.m. (EST).
  
• You have disabled any ad blockers in your browser.

If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

GOAT

Both you and your referred friend have to still have active accounts with Fizz.

Fizzy

The promotion is real.

https://fizz.ca/en/faq/what-is-a-referral-code-and-how-do-i-get-one

https://fizz.ca/en/faq/what-kind-of-rewards-do-i-earn-for-inviting-friends

You need to contact Fizz support to find out the status

https://fizz.ca/en/contact-us

Romain D. #4071

Maybe your referee quit Fizz before the 2 month waiting period time... Otherwise contact Fizz