Ho do I refund the wallet, I transferred in error

Mai N. #1281

Ho do I refund the wallet amount that I transferred in there?
I transferred in the wallet in error, thinking it was going to pay for my monthly plan.
Or how do I credit that to my monthly plan?

Irene

I do not think that is possible.

Try to contact the support

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Irene

Did you contact the support?

Adam A. #3745

It isn't possible without speaking to support. But it can also be used as a prepayment credit for your next bill.

Chloé .

Humm good luck!!!

M T. #338

You can get a refund by contacting (chat) Fizz.
I did it not long a go.

Whizz

Hello Mai,
In order to be able to help you, please contact us via Facebook Messenger or Live Chat. On the following link you will find information regarding how you can do that: https://fizz.ca/en/contact-us .
-Bogdan