Why call forward does not work while I am traveling outside North America?

Bernard D. #5141

I have set call forward (conditional) and tested it before leaving North America. However, people calling me get the message that I am not available. There is no call transfer to my local (Montreal) number. I am currently using my phone in airplane mode only.

Mike

Probably is the type of call forward used
https://fizz.ca/en/faq/how-do-i-set-up-call-forwarding
Now is too late but I will try to see the configuration of *#62#

Bernard D. #5141

Mike, Thank you. This is what I suspect also. Indeed it is probably too late.