Why the sms with photos cannot be sent?

Simona T.

I cannot send sms with photos attached.

Legandir

Contact Fizz
CHAT
Please contact the support
Go on this page https://fizz.ca/en/faq/resolving-issues, if you are not connect login
Wait 15 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon
FACEBOOK
Your can also send a message by facebook
https://facebook.com/fizzca and click send a message (this is a bit slower)
FORM
You can also fill a contact form
From the panel My Profile -> Contact Form (the subject are limited)

Martin

You have to make an apn setting!
There services are linked to your data which requires you to setup the APN settings on Andriod devices. Please check that you have entered the settings correctly.
Fizz APN settings are:
APN: mobile.bm
MMSC: http://mms.mobile.bm
MMS proxy: mmsproxy.mobile.bm
MMS port: 80
APN type: default,mms,supl
Copy and paste the apn info one by one

Ohthatvank

Did you try to restard your phone? If the problem is still present you can also contact the customer service of Fizz. They will gladly help you out

Fizzy

You need to turn on DATA in order to send MMS.

 

If you never used DATA, you will need to setup APN on your phone

Here's how https://fizz.ca/en/faq/what-are-fizz-network-settings-apn

Adam A. #3745

you need to set up your APN correctly.