Most Recent Discussions
My Mobile
Questions and answers about Fizz mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Why can't I gift my perk(1Gb data) to a friend?-"There has been an error,please try again later"-10Why can't I gift my perk(1Gb data) to a friend?-"There has been an error,please try again late…
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Data went off for a stabilisation test?Is it me or they just did a test with the data? Didn't have internet access for a few minutes..…
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I have 8 months left on my contract with another company can I still swich? Will I have two bills?I am with Virgin Mobile. I still have about 8 months left on my contract (Ends Jan1, 2020). What st…
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No notification of voicemail message waiting?I'm not receiving any notification that a voicemail is left when I miss a call. I did receive a tex…
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Why I can't put my code reference, when i buy the sim card.?, i have one, but the box was desactivatExcuse me, about 10 minutes, I buy the sim card, I paid and when I decided to put my code reference…
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Why do i have only access To messenger on lte network ?I cant access Google or anything other than messenger ... what do i do ?
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Will Fizz ever start selling phones or will it always be BYOD?Title is self-explanatory
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When are 2FA SMS sent by Intuit (TurboTax) going to work?2FA from Intuit (TurboTax, QuickBooks Online) is not currently working. Are you already aware of t…
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I need to connect via live chat and I cannot find the link.I cannot fine the live chat bubble
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pament on the credit cardwy i got charge 4 tims on my credit card
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how to reset sim card confirmation?So I started the sim card activation process in my "manage plan" page, trying to link it …
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Why the plan stays the same?I had changed it before the payment cycleI changed my plan on 9th of April, 2019 due to the beta was over, why today I checked the plan stay…
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Unknown cost placed on credit card, how to find what the payment was for?A charge of 46 CAD has been placed on my credit card. I don't know what that is about. There is no …
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How long does the free 1gb perk last?So currently it says i have 78 days left for the two free 1gb perks i got for the technical difficu…
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With only quebec coverage, can i use my unlimited texts in another province?With only quebec coverage, can i use my unlimited texts to receive or send in another province? Or …
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I can't add a call add-onI changed my plan from unlimited calls to no calls, because I wanted to add an add-on for calling a…
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Anybody else having issues with the community hub?For a few weeks i was not able to ask questions on the community hub. Everytime i clicked ask a que…
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Fizz mobile cut off during conversations?Today I did received a call from my brother ***-***-*** 18 April 2019 at 8:50pm-8:55pm the line …
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Am I able to receive text messages when traveling to Asia?Am I able to receive text messages when traveling to Asia?
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APN settings not being sent?I'm not receiving the network settings even after requesting them to be sent to me through advanced…
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What happens if I temporarily change my plan?If I remove my data temporarily to save money since I won't need it much for a few months, will I b…
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Travel data plan meter won't update?I bought a 500 Mb USA data plan. I've been in the USA for 48 hrs and on my Fizz account I still see…
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Can't send and receive picture with text message?I use iphone 6s. Used to be with Rogers and then chatr, work fine with picture sending over SMS. Sw…
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Is there any pay as you go for data?So i added money to my wallet however is there any pay as you go option for using data. For example…
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If i only have quebec coverage, will i be able to use my data in another province?If i only have quebec coverage, will i be able to use my data in another province? I was in a diffe…
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Will add ons or the canada wide coverage increase in price?Will add ons or the canada wide coverage increase in price after the stabilization period?
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La connexion LTE ne marche pas tout les temps.J'ai des problèmes avec la connexion LTE. Des fois il est sur 4g ou 3g après il revien un jour apr…
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Why I still can’t make call after payment method has been updatedMy mobile stopped working because credit card expired. After that I have updated payment method wit…
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The LTE Tag on phone is sometimes displayed and other time not when roaming, is that normal ?This occurs on a regular basis when traveling outside my designated area.
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Android APN doesn't workHi, I have a OnePlus 6 with 4gb plan from fizz. I never received the 2 notifications to set up netw…
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