My cell keeps cutting calls but my sister and boyfriend don't have that issue. WHY?

mapbelan
mapbelan Posts: 1 ✭✭
can someone fix this issue?

Answers

  • MichelP
    MichelP Posts: 8,733 ✭✭
    Mapbelan,
    Please, first,
    try to resart your phone,
    or activate on your phone: the airplane mode for 20 seconds
    or take out the sim card in your phone and replace it after.
    If nothing change:
    Please contact the Fizz support by chat online from 8h00 to 21h00.
    First. connect you to your Fizz account.
    Then, types this adress:
    https://fizz.ca/en/contact-us
    Wait a few seconds to see the green chat bubble down to the right of the page.
    When you see it, click on it.
    Your chat session begins with Fizz.
  • Sonia C. #17538
    Sonia C. #17538 Posts: 121 ✭✭
    I've already got the same problem with my cell. First, try to restart your phone. For me it works
  • Hugo_R
    Hugo_R Posts: 438 ✭✭
    If all those tryout doesn't work. Try your sim card into your friends cell phone. You will know if that is a phone problem or a sim card problem.
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