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My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Is there a way to Transfer my Number from Thunder Bay to Fizz?Hello, I am new to Ottawa and I am in need of a new plan. I decided to choose Fizz, but when I… -
Why is there no different options for the number of mobile minutes?Just curious why is there no different options for the number of mobile minutes you can choose in y…
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Puk code for e5 play 7How do I get my PUK code by email for Moto e5 play?
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can't receive/make phone call and cant receice/send text messagei have the 4gb unlimited text/minutes canada coverage plan, and i just found out i coulnt receive a…
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How to Guarantee my phone will have service in the US?Good morning everyone, In September we are going to the US (Wildwood) for a week. How can I guarant… -
I am not able to call to the USA even with the canada and usa coverage plan. Please help?I'm not able to make calls to USA even thou i'm currently on the Canada + USA plan. When I place a …
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I used my old Sim card to get a new number but my data doesn’t work why? The phone works well but daI used my old Sim card to get a new number but my data doesn’t work why? The phone works well but d…
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Account Frozen after notification of payment received??I have made the payment and received confirmation from Fizz + the charge appears on my bank stateme…
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Call Forwarding?Hi, I would like to set up call forwarding from my Montreal number to Skype number (USA number) and…
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Worst company?This has to be the worst company i ever dealt with. First month i activated my voicemail and it wa…
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Missing referral bonusHi there My referral bonus is missing. Both of us signed up before April 12 2019, and both stay a…
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Does the problem wish calls and texting continue?No acces to make or receive calls and messaging.
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As of three days now, I can't use data in Toronto- I had it before, what's the issue?Simple question- I've been using data in Toronto recently- usually I barely get 3G, but there is da…
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Does Quebec coverage include Ottawa, ON?Why does the green subscription zone overlaps the Quebec coverage zone?
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How to change my mobil a Canada plane to Quebec?can you tell me :How to change my mobil a Canada plane to Quebec?
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Will I incur roaming charges while I'm in Ottawa and Kanata, Ontario?I live in Laval, Quebec, and will be in Ottawa and Kanata, Ontario from the 11th to the 14th inclus…
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I bought the SIM Card but forgot to swithc it from another provider.How do I do the switch from my other provider? I want my number switched ... is there any way to do…
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Referral question againBoth signed up before April 12, and payments are always paid in full ever since. Both are still act…
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List of apps that don't work on FIZZ?BMO website and app. DAZN has been mentioned. I'm wondering if there's anything else that does not…
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Comment communiquer avec Fizz?J’ai reçu une enveloppe mais la carte SIM n’y était pas!!! Y a-t-il un moyen de communiquer avec qu…
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Carte SIM déjà utilisée avec un autre membre ?J'ai essayé d'activer ma carte SIM avec un plan mensuel mais je n'ai pas fini ma transaction. Maint…
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delay voicemailHow to increase the delay before voicemail take the call?
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Consumming my regular monthly plan before 250 MB Upgrade, why is that?So I have used up my roll over data but when I check my data consumption, I have already started us… -
Calling with vox prepaid cardHi I have a mobile plan where I have calls within Canada. I would like to make a call from BC to In…
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Charges for using vox prepaid card in Canada?Hi I would like to know what are the charges for using vox prepaid card with my mobile number withi…
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how to reach the head office and speak to someone livePlease contact me at
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Data to giftI have data to gift, 500MB each to first 10 people to send me their email or phone number. Please d…
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Why can't I access any of my 2019 transaction history?I can access my 2018 transaction history just fine, but all of my 2019 history is unavailable. I tr… -
nothing is working?i dont have any service and i cant send out any texs or use any of my apps. i saw that i have reach…
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Not internet yet?Even if I settled APN setting manually 6 heures ago, and restarted my phone 4 times, still no inter…
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