my phone has no network connection it does not show my simcard and its out of state help

swalisano
swalisano Posts: 1 ✭✭
Network state disconect, vpn not set its a vivo y51 cell phone, out of mobile network

Answers

  • Mike
    Mike Posts: 21,489 ✭✭
    Try to remove and reinsert the SIM and also a reboot
  • MichelP
    MichelP Posts: 8,731 ✭✭
    Swalisano,
    Have you tried to replace your sim card?
    And also to reboot your phone can help this situation...
  • vanigh
    vanigh Posts: 328 ✭✭
    Was it working fine before with Fizz Sim card?
  • Whizz
    Whizz Posts: 22,856 admin
    Hello Swalisano ,
    I'm really sorry to hear about this!
    I would advise you to take some advice from our fellow community members. Remove the SIM card and insert it again, disconnect the Wi-Fi network, search manually for the Fizz mobile network and test it with another phone (if you have the possibility). You also have this FAQ to help you further: https://fizz.ca/en/faq/why-does-my-phone-say-emergency-calls-only.
    If the issue will still be present, I'm kindly asking you to contact us in private by chat or Facebook Messenger. Please check the info provided on the following links: https://fizz.ca/en/contact-us.
    https://facebook.com/fizzca.
    Have a good one!
    Radu
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