statement with transmission and reception location

lijian

I need a mobile phone statement onwhich appear the billing peroid as well as the transmission and reception locations.

Mike

You cannot, since Fizz do not give it to the customer
ps we are customer here

Try with the customer service

- Go to this page https://fizz.ca/en/contact-us, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.

Takion

This is a prepaid plan there is no detail billing offered for this service

MichelP

Lijian,
Sorry,
Fizz is a pre-paid service and it doesnt offer detailed invoices about your daily usage.

Whizz

Hello Lijian,
I understand your need to have an invoice with your name and address on it, however, we are a prepaid company and you can download the transaction history that you have with the payments you've done by going into your account Transaction history. If you really need proof of your address and name, I suggest you check your service agreement. Also, keep in mind that you on Fizz you do not have a contract, you can cancel anytime. More information about the service agreement can be found on the following FAQ https://fizz.ca/en/faq/how-can-i-view-my-service-agreement
If you have any other questions I suggest contacting us by following the FAQ https://fizz.ca/en/contact-us for our contact methods.
Have a nice day.
Nicolae Bogdan