Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Source code not foundCan not transfer unused data. Says source code not found with tell number or email. -
Les appels ne fonctionnent pas?Je ne suis pas capable d’appeller quelqu’un! De mon côté, ça ne sonne pas. Mais l’autre personne re…
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Excessive payments?I was charged 3 times for my internet bill within a week. How does one get a refund?
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Why I cannot find my plan?After going to My Plans in my Fizz account, no information is there and ask me to create a plan.
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Update a new card for paymentsHello, my prepaid expires this month so I must change my payment method, but when I try to update a…
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change payment card?how can i change the card registered for the payment. system dont allow me to remove the existing c…
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adding a fourth sim card to the same address?seesm Fizz has a restriction on the number of accounts or at least the number of Sims cards that ca…
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wallet moneyWasn't sure i see the right answer in community. Can i pay my bill by redeeming money from the wal…
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Is there a way to record the dtmf tone to my greeting message?When someone rings the building buzzer at my apartment complex, I answer and dial 9 to let them in.…
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Do I need to order fizz sim to transfer my number to fizz?I'm just curious and want to know Thanks
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Why is my 3G not working?I made my paiement for my second month and now my 3G LTE is not working, some one explain, please
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Do I have to call to cancel my old mobile plan?Do I have to cancel my Vidéotron mobile plan that I had before registering to Fizz or do I have to … -
Can I get gifted data with a plan without data?I saw this: https://community.fizz.ca/questions/2186228-rollover-data-stay-account-eventually-chang…
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Data to giveAnyone has data to give? I will be forever grateful. -
I was assigned a *** number that is a long-distance call for anyone living in *******. I live in LonI was assigned a *** number when joining Fizz. I live in *******. My landline number is using *** t…
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Why is my number being answered by someone else?I recently transferred my number to Fizz, but people are calling me and someone else is answering. …
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Does adding money to my wallet give me points?Does adding money to my wallet give me points?
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How can I order SIM with my visa?I've tried to put my credit card number and it say it's more digit than allowed. What should I do? …
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phone does not reconize sim card?I am using someone else's de activated sim card because they gave it me but my phone does not recog…
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Unique travel offer in Canada?I saw that Fizz is the only prepaid mobile provider in Quebec that offers roaming services around t… -
Why can't I set up my voice mail? Calling from an Ottawa 613 number.When I go to my voice mail box to set it up, the automated voice says I'm calling from an unknown n…
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I want to put my mobile line on hold for 5 months, how will it work?I want to put my mobile on hold for 5 months, how will it work?
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Have payed yesterday still not active. ?I am new in fizz, I have finalized the payment to activate my account on the 17th february, but It'… -
Is the recipient notified when I gift data?Does it simply add the data to the monthly allowance or it also notifies the person saying that the…
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Daily use does not match monthly use ?Hello, my daily data use does not match my monthly usage. Anyone else have this problem ?
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