Call cannot be completed at this time?
Lydia C. #19553
Posts: 1 ✭✭
in My Mobile
For two days now, I receive this message “Your call cannot be completed at this time...”. This happens for whoever I try to call from my cell. I don’t know what to do. Any ideas?
9
Answers
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you can go to setting mobile network and change to Fizz Ext and see if it works7
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Hi Lydia,
I will suggest you to do network setting first, details are below:
https://fizz.ca/en/faq/what-are-fizz-network-settings-apn
If this does not work, kindly contact fizz:
https://zone.fizz.ca/dce/customer-ui-prod/#/account/contact-us
Hope this helps.
Mary7 -
Lydia,
I've experienced the same situation yesterday.
After 10 minutes, it worked.
I think the Fizz network is overcharged sometimes ( maybe of covid 19).6 -
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A lot of networks have their capacities jammed because of all the teleworkers and tele conference calls. Simply try again a bit later, you will be able to get through eventually. Good luck!3
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Hello Lydia,
I apologize for the error you've encountered, I suggest you reach out to our support where you can have this situation resolved.
Our contact methods can be found on the following FAQ https://fizz.ca/en/contact-us, you need to be connected into your account and click
on Help, which is on mid-right of your screen, then click on Contact Us, or simply click on the link I've provided.
Keep in mind that the answer on Facebook messenger is not in real-time and a delay can be between your question and our answer, that is why I suggest you contact us by chat for a better resolution in realtime.
Have a good one!
Nicolae Bogdan0
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