How can a change my monthly plan right away, for the present month?

Audrey K. #19706

How can a change my monthly plan right away, for the present month?

Mike

You cannot do that.

Try to contact the support to see if they can make an exception

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- Go to this page https://fizz.ca/en/contact-us, if you are not connect login
- The business hours: every day from 8 a.m. to 9 p.m. (EST).
- Wait 5 seconds for the bubble icon to appear at the bottom right of the browser and click on the icon to chat with support. Try a different browser if you have issues getting the bubble to appear.
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If the chat bubble does not appear, this means that the number of sessions waiting for our answers surpasses our processing capacity. If that happens, send us a private message via Facebook Messenger or Twitter.

Hugo_R

Normally it's at the end of your period.

AntonioMar

https://fizz.ca/en/contact-us

AntonioMar

Is your problem resolved?