Most Recent Discussions
My Mobile
Questions and answers about mobile services: data rollover, data gifting, the SIM card, activation, Add-ons, roaming, etc.
Discussion List
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Can the sim card be delivered to Europe?Hi everyone, I´m an international student coming to Canada in September. Since I´m currently in the… -
Cannot receive MMS from USAI have a Canada-wide plan, with unlimited texts and a lot of data. I have plenty of plan data left … -
lost my old sim and i have a sim from someone else that was deactivated can i use itHi! i lost my phone with its sim. i have a friend with a deactivated sim. Can i activate it with my…
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My payment didn't go through so you blocked my account.This morning, like 3 hours ago, I went online and did the payment, then made sure the info for the …
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Suddenly cannot place any phonecallsHello, I need help. I currently have the Quebec with unlimited voice/text and 4GB data. Every day, …
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If I change my plan for Canada instead of Quebec only, will I be able to use my previous datas?I'm going to Toronto for a fews days so I want to change my plan for Canada but I'm wondering if I …
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Any generous has a Data to give ?Hi EveryOne, I planned to travel from Montreal to Ontario, I realized that I need some data on my r… -
I cannot send nor receive SMSHello. I activated a plan that includes SMS. Also, I verified that all the parameters of the SIM an…
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Need some mobile data urgently.Hi everyone, I was working from Home until last month, so had lowered down my data plan. However, t…
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Advanced Settings Doesn't ExistHi, I'm trying to reset my voicemail password. As per the instructions, I should find the option un…
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SIMHow do I cancel my recently ordered 2nd SIM card?
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Data speed on new simm installI only get 3g turtle slow conncetion on my phone!
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Not receiving longer SMSHello support, I signed up for fizz recently, and have run into a few issues within the first month…
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Are there any data plans for ipad / tablet at Fizz?Are there any data plans for ipad / tablet at Fizz?
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PerksHow can I receive perks from fizz. Lets take for example last week I received 6gb in perks by fizz…
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SIM Virtual AndroidI have an android tablet device and would like to install a virtual SIM from FIZZ, is this possible…
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Dropping calls?Has anyone had an issue with calls dropping 1 minutes and 40 seconds after hearing 3 beeps? This i…
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can not find the chat bubbleWhat is your working hours?
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I can't receive calls, but i can call et receive texts messages.I can't receive calls, but i can call et receive texts messages. I can not try my new SIM card in a…
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Data suddenly stopped workingHello, It says that I still have data, and it's been working really well until about a week ago. N…
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LTE not workingI'm on iPhone 11, iOS 14.7 (latest), Fizz 46.0. Don't get any prompts to update carrier settings. I…
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my phone was stole couple of days ago please someone tell me what do i do???my phone was stolen a couple of days ago please someone tell me what do i do???
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Spam harrassementwe are being call and call and call again from different numbers (always similar) since two days. …
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No ServiceI have no service on my mobile. tried rebooting a few times. Also can't click on the chat bubble f…
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Can't activate a SIM due to payment error and no longer seeing phone selection list.Hi, I've got two plans with fizz and was looking to add a 3rd. I received the SIM card and phone a …
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