Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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very slow service 9 - 10 PM in st laurent today no service issues showingExperiencing 15-20 Mbps on my 120 Mpbs plan. There are no serice issues showing. And there seems to… -
Egctelecom cable unlimited internet 30mbs for 34.99Hi, Egctelecom gives me 30 mbs unlimited cable internet free modem and connection for 34.99 for a…
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Payment failed but my credit card is working and was successfully added. What's wrong?I've been trying to make a payment for 2 days and I keep receiving emails from Fizz saying my payme… -
Reward after reaching level 5I have just reach level 5, I don't see the 2$ rebate on my internet rewards. Is it normal?
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Can the upgrade of the internet speed be effective now, because of COVID-19?Since we are confined, we all have to "zoom" at the same time. I have a family of 5. It l…
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Can I change my modem location inside my house?The modem is currently at a lower level from our offices in our house. I would like to know if ther…
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how much for the plan including taxes?Hi there! I'm new and I would like to ask you how much would the plan of $45 will be with tax. I al…
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Already took a payment 15 days before my first day of using.....They already took my payment 15 days before my services start.... is it normal ???
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Would like to chat with an agent?Broken modem, want to schedule appointment with tech
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why i cant see my appointment schedule in my profilei created an account and schedule an appointment for January 7th 2021 to switch my internet to fiz…
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Bonus only valid for 2 years?I keep seeing that ''bonus are valid for 2 years'': does that mean that the 1$ rebate I just got an… -
Who need Data ? I got plenty to give :DJust send me a pm with your infos :) -
Does the keyword filter in the Hitron hub work well for anyone?Hi. I tried to set up some filters to block certain web sites on my kids' computers, but the keywor…
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Never sent a technician twice - is this the worst customer service?I ended up moving on November 29th and scheduled an appointment for the following day all the way a…
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Self Installation?Hello, I recently requested an internet service from Fizz. due to COVID I don`t want someone enter …
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Micro cut internet wifi?Hi guys Do you guys have micro cut ? I can see it only in online games, on my phone. I get disconn…
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AppointmentI am not sure if the technician already arrived and left. I still have 2 hrs. I live in a multi uni…
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my 60Mbps internet is very slow?Dear Team, Can someone explain why my internet is so slow? Im paying for 60 Mbps but getting only t…
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User history?Hi, so i can’t answer to my other post, so i will answer her. So even if i can’t get what website a…
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speed internet probleme lagg - NetflixI have hard time to check Netflix each time I open the app the internet shut down and i'ts more shi…
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Why doesn't the Fizz WiFi network support Airprint for Apple mobile devices?Fizz WiFi works well with all my family's Apple devices (an iMac, a MacBook Pro, 2 iPads and 2 iPho…
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My internet stopped working completely, how do I fix this?I cannot connect to my Fizz wifi anymore. I tried unplugging the modem, and the factory reset which…
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I paid a reactivation fee for my Home Wi-Fi plan and now it says ‘activation pending’. How long willI paid a reactivation fee for my Home Wi-Fi plan and now it says ‘activation pending’. How long wil…
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What is typical Ping & Jitter results?Using Fizz internet 60/10 speed with a 3rd party VOIP service. Conversations have a 1/2 to a full s…
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DAY 1 and technician didn't even show up or call...So my appointment was supposed to be today between 7am and 12pm for the technician to show up with …
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