Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
-
Can the upgrade of the internet speed be effective now, because of COVID-19?Since we are confined, we all have to "zoom" at the same time. I have a family of 5. It l… -
Can I change my modem location inside my house?The modem is currently at a lower level from our offices in our house. I would like to know if ther…
-
how much for the plan including taxes?Hi there! I'm new and I would like to ask you how much would the plan of $45 will be with tax. I al…
-
Already took a payment 15 days before my first day of using.....They already took my payment 15 days before my services start.... is it normal ???
-
Would like to chat with an agent?Broken modem, want to schedule appointment with tech
-
why i cant see my appointment schedule in my profilei created an account and schedule an appointment for January 7th 2021 to switch my internet to fiz…
-
Bonus only valid for 2 years?I keep seeing that ''bonus are valid for 2 years'': does that mean that the 1$ rebate I just got an… -
Who need Data ? I got plenty to give :DJust send me a pm with your infos :) -
Does the keyword filter in the Hitron hub work well for anyone?Hi. I tried to set up some filters to block certain web sites on my kids' computers, but the keywor…
-
Never sent a technician twice - is this the worst customer service?I ended up moving on November 29th and scheduled an appointment for the following day all the way a…
-
Self Installation?Hello, I recently requested an internet service from Fizz. due to COVID I don`t want someone enter …
-
Micro cut internet wifi?Hi guys Do you guys have micro cut ? I can see it only in online games, on my phone. I get disconn…
-
AppointmentI am not sure if the technician already arrived and left. I still have 2 hrs. I live in a multi uni…
-
my 60Mbps internet is very slow?Dear Team, Can someone explain why my internet is so slow? Im paying for 60 Mbps but getting only t…
-
User history?Hi, so i can’t answer to my other post, so i will answer her. So even if i can’t get what website a…
-
speed internet probleme lagg - NetflixI have hard time to check Netflix each time I open the app the internet shut down and i'ts more shi…
-
Why doesn't the Fizz WiFi network support Airprint for Apple mobile devices?Fizz WiFi works well with all my family's Apple devices (an iMac, a MacBook Pro, 2 iPads and 2 iPho…
-
My internet stopped working completely, how do I fix this?I cannot connect to my Fizz wifi anymore. I tried unplugging the modem, and the factory reset which…
-
I paid a reactivation fee for my Home Wi-Fi plan and now it says ‘activation pending’. How long willI paid a reactivation fee for my Home Wi-Fi plan and now it says ‘activation pending’. How long wil…
-
What is typical Ping & Jitter results?Using Fizz internet 60/10 speed with a 3rd party VOIP service. Conversations have a 1/2 to a full s…
-
DAY 1 and technician didn't even show up or call...So my appointment was supposed to be today between 7am and 12pm for the technician to show up with …
-
Reschedule appointment with techneed to reschedule my appointment for my technician, how do i move forward??
-
When the technician comes to my apartment, will he call me? How do I know?I have appointment today, When the technician comes to my apartment, will he call me? How do I know?
-
Wifi channel changes at 4 am?I've set my WiFi 5G channel to 165, 20 Hz, which is unoccupied by anybody else. I've turned off DFS…
-
change plan before installation?I Just signed up for 15 Mbps but would like to change it to 30. Installation is 3 days from now. Ho…
Categories
If you are looking for something specific, please use the search bar to check if someone else has asked or answered the same question before posting a new question.