User history?

Jay H.

Hi, so i can’t answer to my other post, so i will answer her. So even if i can’t get what website a user was on from my account. Can i send an mail to fizz or contact them directly to get the website’s history of a user ?

Fizzy

Hi Jay

I believe the only way Fizz will provide that info is if the request is done through a law enforcement agency (meaning you would have to report a potential crime to the police first).

You may contact Fizz support directly to ask this question.
You can Live chat with Fizz support at any time 24/7:

1- Connect to your Fizz account by clicking « Login » in the top right corner at fizz.ca
2- Any ad blockers in your browser should be disabled.
3- Open a help link page from Fizz Solution Hub: https://fizz.ca/en/solutions
4- The green chat bubble should appear after a few seconds in the bottom right corner.

Gilles

Hi, this is one if the reason I use my own asus router. I can get detailed reports, stats and graphics of each devices conected, wich sites visited and amount of data on each. I don't know what kind of log other good router have, but mine is detailed and easy to use. Fizz router lack this kind of fonctions. If you décide to use an other router put fizz in bridge mode.
See the attached image from this source :
https://www.asus.com/us/ASUSWRT/
Mabe this is the kind of infos you need from your router. Again other compagny probaly have the same kind of detailed log, since I'm not an expert I can only share my own experience.

MichelP

Jay,
Just considerate Gilles recommandations to use another router can be useful for you.

JoanMr

Hi,
Is your problem resolved? If not, please let us know. If yes, please chose the best answer and that will close this topic. Have a great day !