Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Home Internet require reboot of modem every day?My modem is crashing
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in how much time i get my internet again if i just payi just pay my wifi and i still not having internet in how much time i can have wifi?
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Why is there no Wan IP address in modem?Lost internet connection, no IP address on the modem's wan interface. Tried rebooting, disconnectin…
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How to get my money back?I canceled my internet before getting it active or getting the service appointment! I need the mone…
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How we can get the Internet contract receipt?I have phone plan with fizz we added internet plan 120 Mpbs today and we paid $103 . We haven’t rec…
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lost wifi password help?i have lost my password and would like to either change it or retrieve it
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Is it possible to schedule an appointment before the wifi gets canceled from the former occupants?My friends left the apartment along with the functioning wifi. I cannot schedule an appointment for…
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Why my internet is intermitent?My WIFI is disconnecting each 3 minutes. Is there a way to stop this or is this the maximum quality…
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Why does the internet sign up page doesn't complete?Everytime i try to sign up, it stays stuck on the last page
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Is my Modem defective?Losing wifi internet almost every day. After resetting it seems to go back to normal, yet it will f…
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do i get a rebate for signing up for a home internet plan if i already have wireless service?So i have a Fizz account for phone service. I want to get a home internet plan. Should i sign up wi…
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Password changeI just changed my wifi password and it doesnt work. The new one of the previous one osnt working
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No internet outside Ottawa?I am a new customer, and after leaving Ottawa area (still in Ontario), i have phone service, but no…
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Why does my Internet keep dropping all of a sudden?My internet has been working great since switching to FIZZ about 5-6month ago. I haven't changed an…
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No coaxial câble insideM'y adresse on the site Says i can have internet but theres no coaxial câble inside the house, ther…
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I cant connect to service?I just paid my bill and got confirmation payment accepted yet i can not connect. Why?
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Moving, change of plan, etc?Hi! I've been trying to get to the chat to FINALLY sort this thing out and nothing works. Here it g…
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After reboot not working and has strange orange light?I rebooted my router and now when it turns on nothing happens. Has 3 solid lights and the button i…
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Modem plug is broken, I need a new modem?I need a new modem, my plug is broken and I have spotty internet
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Installation appointment?Why do I have an appointment with a technician if I chose the self installation option?
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Download speed 2 Mbps instead of 15 Mbps!!!Hello Fizz,my download speed is much less of what i am expected to get even with Ethernet cable plu…
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What can I do to deactivate HOST CODA with ip adress 192.168.0.254 from my network?After reseting my CODA-4680, I do a network scanner and find this devices in network: ip 192.168.0…
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Internet (60 Mbps download) showing as being at half speed. Normal?Other than this PC, no other devices should be connected to my Internet at present, yet the downloa…
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Moving - Can I Access Internet Before Technician Arrives?Browsed the hub and seen varying answers. I'm a current Fizz user. Moving on the 28th. Earliest ava…
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Does fizz internet is compatible with Koodo cellphone?We have a those cellphone: motorola one hyper and Huawei p30 light and we want to make sure That it…
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