I paid for internet however I cancelled installation and services. Do I receive my credit automatica
Alexandro A.
Posts: 8 ✭✭
in Internet
I paid to receive internet and installation 30 days ago, and they where supposed to install the router Jan 4th, however, today I cancelled the installation as I will keep my current provider. Do I receive the credit automatically or do I have to do something else?
12
Answers
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Alexandro
Yes the refund must be automatic it can take from 4 to 6 weeks it is similar delay when you unsubscribe
Tomorrow you can contact Fizz support today the close at 16h
1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/unsubscribe
4- The green bubble should appear in bottom right of the page6 -
Yep, the refund takes a bit of time. If you haven’t received anything in 3-4 weeks, reach out to the support
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Are you already leaving Fizz?4
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You should receive full credit on the same card you used when subscribing.4
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You can contact fizz support from their Facebook page and they can confirm for you3
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No. You don't need pay before installation happened and service was cancelled.2
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If you cancel before your appointment you should get your refund automatically but it may take quite a while.1
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