Most Recent Discussions
Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Why is my internet so sluggish? I have a 60 plan but speed test says 35?I changed Chanel from default but still bugs -
Download of appI cannot dowload the app since my phone is registerd in the usa. How do I access my control for int…
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how to subscribe to internet using referral code?I'm new to Fizz, I'm trying to subscribe to fizz home internet using a referral code but during the…
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Cancellation du to wifi being bellHi the technician came and we couldn’t install the wifi bc my appartement building is with bell. Th…
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Why don't I have any internet (4G) when I leave the province?I'm visiting my family in Ontario (normally located in Quebec) and since I crossed the provincial b…
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Do the Internet plans have a minimum required length?Are the Internet plans binding for a certain amount of months or can we pay as long as needed? Also…
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I changed payment methods but now internet does not work?I recently swithed payment methods because i got a new credit card but the internet does not work d…
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What is the list of compatible modems?I understand that I can't just bring my own modem and expect it to work, though it would be nice if… -
Final step (confirming the tech appointment) does endless charging iconHi, I'm trying to buy a plan and schedule the appointment, while doing the final steps on the webpa… -
Why isn’t modem connecting to internet ?Worked on trouble shooting . Modem says still not connected to the wifi ?
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Issues changing from Virgin to Fizz?I currently have Virgin internet. It sucks a lot and I finally decided to change. So I had a self-i…
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Is there an internet outage in montreal?No internet on my modem. Modem says it is offline. Is there an outtage
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Internet is down, my side or fizz server side?On the modem page of settings if i look in docsis event, i got many critical error about SYNC timin…
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Where do I plug the main cable and the coaxial cable with the Tap splitter (IN, OUT and TAP)?Which of the three sides of the tap splitter I should insert the main cable and the coaxial cable t…
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NAS device linked but doesn't connect?When I plug a WD My Cloud hard drive to an ethernet port of the CODA-4680, the device is linked (li…
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What is Activation Pending?What is Activation Pending on my Internet? When it be activated on my Profile? When will I be able …
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My modem died on me how can I get support.After crashing while on a zoom meeting I tried to restart the modem but only the power light goes o…
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Can You ancel my getting with the technician tomorrow??The technician needs to come tomorrow but I want to cancell and get a refund.
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How do I get someone to help me with my slow connection?Randomly, my internet connection gets slow to the point where it is practically unusable. I've trie… -
I need to move. a Fizz technician needs to go to a new address, do I have to pay any fees for movingWhen I am moving. Do I need to pay for the technician's visit new address?
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Can I have a technician?Wifi has stopped, I need a technician, mostly the router has a problem
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Where is the installer ?My installation was scheduled between 7.30 and 12pm and it’s 12.35 pm. I have not received any news…
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Internet is not working i just paidDo i need to unplug
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Do you cover Magog?Do you cover Magog?
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What is the technology behind the Fizz home internet? How can I tell if it can work in my area?I want to know if Fizz Home Internet can be an option for me. I Live far from the city. I have a LT…
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