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Internet
Questions and answers about the Home Internet service: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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I paid a reactivation fee for my Home Wi-Fi plan and now it says ‘activation pending’. How long willI paid a reactivation fee for my Home Wi-Fi plan and now it says ‘activation pending’. How long wil… -
What is typical Ping & Jitter results?Using Fizz internet 60/10 speed with a 3rd party VOIP service. Conversations have a 1/2 to a full s…
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DAY 1 and technician didn't even show up or call...So my appointment was supposed to be today between 7am and 12pm for the technician to show up with … -
Reschedule appointment with techneed to reschedule my appointment for my technician, how do i move forward??
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When the technician comes to my apartment, will he call me? How do I know?I have appointment today, When the technician comes to my apartment, will he call me? How do I know?
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Wifi channel changes at 4 am?I've set my WiFi 5G channel to 165, 20 Hz, which is unoccupied by anybody else. I've turned off DFS…
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change plan before installation?I Just signed up for 15 Mbps but would like to change it to 30. Installation is 3 days from now. Ho…
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My downstream is flashing for the past 2 hours! I already reseted the modem and nothing worksHow can I solve this or contact someone at fizz... today is a work day. no one can afford not to ha…
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our internet is down, we tried all the solutions, rebooting, factory setting, can anyone help?our internet is down since yesterday, and none of the solutions work, we tried rebooting, checkin…
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Can i keep my current internet provider until Fizz is activated at my address ?Can i keep my current internet provider until Fizz does work at my address ? I want zero interrupti…
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I have no outlets in my unit and Fizz is available at my location.What happens if I can activate my internet in my apartment but there are no Fizz-Videotron outlet a…
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Internet very slowThe internet is very slow specially on tiktok and Snapchat
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Can not get my travel add on, why?I am on a trip at Dominican Republic and got some add-ons. I want to get more data and can’t do it.…
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How to connect to Fizz internet if not available ?I tried to connect to Fizz internet but I'm not lucky....based on search by my address. Is there a… -
Trying a higher speed on a trial basis?Can I try a higher speed on a trial basis?
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Can't register for a plan, the website just spins at various points and I never make it to the paymeI have tried different browsers but I never get to complete my application for internet services. I…
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My modem won't update and setup...My new fizz modem just won't update and setup....
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installing a routerplanning to buy and install a TP-Link AC1750 router on my basement/office. Using Fizz mode-router a…
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Can't swap internet upgrades?I have $1 rebate upgrade applied to my current month. Now I have a $2 rebate upgrade that I would l… -
About my phone Apps issue, Sorry Mike,I am not familiar with this forum, I can't find 'replay' buttoYes, I am using Fizz home internet(Cable). Thank you, Sorry about it.
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Slow internet?I changed internet because i heard that fizz was good but our wifi is very slow specially on messen…
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Keep loosing connexion to internet after plan upgrade - Follow-up.Alright so it seems i can't update a question, here's part two! Quick recap : Upgraded from 30 to … -
how to take over my tenant's Fizz internet?My condo have Fizz installed. my tenant is leaving Quebec. I would like to take over her plan as it…
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Will I recieve the 50$ referral bonus if the technicial comes on January 7th ?I just signed up with Fizz and chose an internet package (Jan. 4th) However, the technician date is…
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For those with the CODA-4680 modem/router: how is your WIFI?Sorry for all the questions this morning but I'm a brand new client and have tons of interrogations…Answered ✓ Closed Sebastien C. #37494 698 views 1 comment 11 points Most recent by Sebastien C. #37494
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