Most Recent Discussions
Internet
Questions and answers about Fizz Home Internet: the plans, the Fizz Wi-Fi app, the modem, etc.
Discussion List
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Home Internet is not working from this morningMy Internet is not working, I reseted the modem following the instructions, but the problem continu…
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Comment ouvrir le clavardage ?Comment on peut parler au support?
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Fizz says it is not available in my condo, yet it says available on the floor above me??Fizz says it is not available in my condo, yet it says available on the floor above me?? my condo i…
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Is internet down for anyone?I haven’t had internet access for the past hour. I have restarted and rebooted the modem but no res…
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Moving to a new address, but fizz is charging me 30 CAD?they are going to charge for install in the neww address? some installer is coming? i want to insta…
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Why is my home internet not working?Why is my home internet not working?
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Internet service down for anyone else right now?I currently don't have any internet service right now. Second green light on modem is blinking non …
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How I can suspend internet for 3 months? I am going to outsideI am going to vacation. I would like to stop paying for Internet for this time and reactivate the s…
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had twice a drop of my internet connectivity anyone else?Today June 06th i have twice my internet connection dropped, when i check the Fizz router i see th…
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Internet plan question?I used to have 60mbs then i downgraded to 30mbs. Is there a way to see if I could go down to 15mbs …
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Why have I been charged?Is it normal that I have been charged for my internet even though it is not activated yet? I am sup…
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I would like to stop using the Internet from next month.I would like to stop using the Internet from next month. Please tell me what I should do?
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Can you use two upgrades for a rebate on your internet plan?I have been rewarded an upgrade for a 2$ rebate and a 1$ rebate on my home internet plan each month…
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Modem: only one light on & no connection?The modem has only the top button with a green light. No wifi. Restarting, resetting, unplugged/rep…
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I have a videotron outlet but your website states that you can't service my building. Do you know whI have a videotron outlet but your website states that you can't service my building. Do you know w…
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Password problem every month?Every month since I’ve gotten fizz (this is month 4) my wifi stops working. Everyone gets booted of…
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Why isnt my internet working?It says internet may not be available. My modum is plugged in. Im using my mobile data to contact y…
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Inernet in 3 story townhouse?I am happy with Fizz on my cell. Now they offer me $25 to switch to the internet. I live in a small…
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I did not get my RJ45 cable?My internet seems to have problems these days, i can't fully connect my devices and my wifi doesnt …
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Moving my service ?Do i just bring the modem to the new location and the service will be canceled at my current locati…
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Slow internet 40Mbps instead of 60 Mbps -- Im connected via cable -- what the heck?Hello Support, Home internet speed is very slow - can you please look into? Im connected via Cable …
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Unstable Internet between 15h and 16h on May 26thDid anyone experience very unstable Internet on May 26th between 15h and 16h ? Since a few weeks, I…
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Is Fizz network down?I suddenly lost network and I've rebooted and factory reset the modem. Anyone having the same issue?
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Cleanup of videotron cablesCan I ask the guys who is going to install Fizz to do a full cleanup of the existing setup? I think…
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Best internet provider?I want to find an internet provider with cheap cost, but the bandwidth speed needs to be stable.
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" Keep connection alive"The cable connection appears to "close the connection" when idle. So when I start up Out…
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delete .... please add delete button....delete .. 10 char 10 char
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I have no internet in the Saint Lambert area since 10 am, any help ?8 hours without service, pay is due in 13 days so that's not the reason, are you working in this ar…
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In raison of the pandemic situation I could not send you my modem earlier, so you will charge me theHi, I had until June 7th to send you my modem. However in raison of the pandemic situation the pos…
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Internet is down what next?There is no Network detected by modem. Reset did not help , what next?
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