how to take over my tenant's Fizz internet?

c L.

My condo have Fizz installed. my tenant is leaving Quebec. I would like to take over her plan as it is until the next tenant. if possible, what steps is needed?

Mike

Hi

Sorry you cannot

Can I transfer my Home Internet plan to another Fizz member?

Unfortunately, no. The transfer of a plan (whether mobile or Home Internet) from one account to another, even if two people are living at the same address (like two roommates for example), is not possible. Person A must unsubscribe, and person B subscribes with a new plan in their own account.

Source: https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service

StefanM

Good Morning,
Unfortunately, you cannot change the name on a plan. You will have to unsubscribe and subscribe again.

LemonHead

Unfortunately as Mike and StefanM said it's not possible.

Sharpie22

This is impossible, I think.

StefanM

My suggestion would be to subscribe to a new plan (the cheapest one available) while you are waiting for a new tenant.
You can also make use of the current refill promotion (50$ until 6th January)

Gabriele G.

You cannot. When your tenant will cancel his/her subscription, you will be able to subscribe again.

clau3166

You will have to unsubscribe and subscribe again but the good thing is you can cancel any time + you can use a referral bonus to sign up again its $50 up to Jan 6th!! Basically a month free

Emmanuel S. #36497

You can't, but the modem and stuff is free, so they na cancel and you can just get a new modem/router etc... and then cancel when you rent the place out again