I need to move. a Fizz technician needs to go to a new address, do I have to pay any fees for moving

Owen613
Owen613 Posts: 1 ✭✭
in Internet
When I am moving.
Do I need to pay for the technician's visit new address?

Answers

  • Mike
    Mike Posts: 21,714 ✭✭
    Hi

    No you need to schedule an appointment and bring your modem.

    1- Log into your Fizz account and click on My plans.
    2- Select your internet plan and click on Manage my plan.
    3- Click on Moving my service.
    4- Follow the instructions. You’ll have to:
    - validate the availability of the Fizz Home Internet service at your new address;
    - confirm your new plan;
    - schedule your installation appointment at your new address;
    - confirm your deactivation date at your current address.
    .

    Don’t forget to bring your Fizz Wi-Fi modem with you at your new service address.

    https://fizz.ca/en/faq/im-moving-how-do-i-change-my-address-my-home-internet-service
This discussion has been closed.

Categories