Welcome to the Fizz Community Hub
Wan H. #38153
How I cancel my service? Just signed up today but changed my mind. Will my credit card charged? Cannot find any info here on the website. Please advice. Thx
Voici mon code de référence => K61CD <= Here my referral code => K61CD <=
The card is already charged.
You need to cancel the appointment, after that contact the support to let them know and accelerated the refund.
Log into your account → Manage plan → Appointments.
Here you will be able to see a complete list of all your past and future
click on Cancel.
On the next screen, confirm that you wish to cancel this appointment by clicking Cancel again.
The refund process can take couple of week, but only the support can help you
You can also contact customer support by chat
1- Click on this link:
2- The green chat bubble with the ? should appear after a few seconds in the bottom right corner.
3- Click on it, and select chat if available, or any other option
* Code référence/referral code 50$ -> ALXMQ *
As long as you are within 15 days, you are entitled to a full refund!
marcel P. #35931
mike said it !
Emmanuel S. #36497
Yup, like mike said !
This discussion has been closed.
It looks like you're new here. If you want to get involved, click one of these buttons!
Official Fizz communications
Welcome and join
About my account
Community user Guides
How the Community Hub works
Earning Perks when participating
Switch to Fizz
Create your plan
How it works?
Need a phone?
Activate my SIM
How it works?
Transfer my number
Fizz network settings
Status of our services