Can my Videotron enabled apartment's internet be turned on by Fizz remotely?

Annika K.

I am moving from Vancouver to Montreal and would love to have my internet set up before I arrive. I was wondering if, since the building has Videotron enabled, can it be turned on remotely and a modem be delivered to me, or does a technician have to physically come to my building and set it up?

Mike

Hi Annika

Yes it can be used with Fizz, however, someone must be there to receive the modem, the tech must pass to check the line and deliver the modem

https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet

« IMPORTANT: An adult over 18 years of age must be present at your service address when the technician visits.
For multi-unit buildings, make sure you also have access to the building's wiring room.« 


This is also a good time to join Fizz as they are giving $50 bonus credit to new customers (until January 6 2021).

If you need a referral code, there is a list here:
https://community.fizz.ca/questions/2198337-place-referral-codes
You can choose mine, both parties will receive the bonus credit once you have paid your second bill.

StefanM

Yes, it can be used but somebody needs to come by to do it manually :-)

Sharpie22

The answers up here are very good!!!