Reschedule appointment with tech

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antonine
antonine Posts: 2 ✭✭
in Internet
need to reschedule my appointment for my technician, how do i move forward??

Answers

  • Mike
    Mike Posts: 20,731 ✭✭
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    HI Antonine

    To reschedule your technician appointment:

    1- Log into your account and go to Manage plan.
    2- Click on Appointments.
    3- Here you will be able to see a complete list of all your past and future appointments.
    4- Scroll to the appointment you wish to modify.
    5- click on Reschedule.
    This will open the booking interface. Select a new day and time slot and click Save.
    Beware — if you just finished scheduling your appointment, please allow a 3-hour delay for the Reschedule button to appear in your account.

    Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
  • Emmanuel S. #36497
    Emmanuel S. #36497 Posts: 235 ✭✭
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    Mike has the correct answer. As always :-)
    I would say there seems to be reports that appointements are a bit backed up, so if I can keep it, I would recommend it since it may not be quick to get another one
  • StefanM
    StefanM Posts: 1,453 ✭✭
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    Mike, as usual, pointed it out accurately. Nothing to add here :-)
  • Simon
    Simon Posts: 109 ✭✭
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    have you tried contacting customer support?
  • Pascal L. 40582
    Pascal L. 40582 Posts: 649 ✭✭
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    Simply follow Mike's link
  • JoanMr
    JoanMr Posts: 330 ✭✭
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    Hi,
    Is your problem resolved? If not, please let us know. If yes, please chose the best answer and that will close this topic. Have a great day !
This discussion has been closed.

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