Would like to chat with an agent?

jason S. 81547

Broken modem, want to schedule appointment with tech

Mike

Hi Jason

In case of problem, you can contact Fizz support by chat

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
4- The green bubble should appear in bottom right of the page

Fizzy

In case of problem, you can contact Fizz support by chat at any time:

1- Log in to your account (see top right).
2- Any ad blocker in your browser must be disabled.
3- You must be on a help sheet: https://fizz.ca/en/faq/how-do-i-fix-payment-issue
4- The green bubble should appear in bottom right of the page

Jacqueline E. #31442

Jason, the approach has changed a little bit, but the chat is quite efficient. I used it 3-4 times, best luck

StefanM

I find the chat also quite helpful. Fizz and Mike said it all

Pascal L. 40582

Follow the instructions from replies above.

Whizz

Hello jason,
I am sorry to hear about the unpleasant situation.
Regarding such matter, please reach us directly by Facebook Messenger/ WhatsApp/ Apple Business or our live Chat through the site with a few photos of your modem.
To reach us directly, please click on the question mark in the bottom right corner on the link bellow:
https://fizz.ca/en/faq/none-my-devices-can-access-interne...
Thank you for your understanding.
Have a good day.
Catalin