My internet stopped working completely, how do I fix this?
I cannot connect to my Fizz wifi anymore. I tried unplugging the modem, and the factory reset which did not change anything. The modem seems to be working because the lights are on (see photo), but my wifi network does not appear in the list of networks I can connect to. I have been in this situation for 2 days and I am working from home so this is becoming urgent. Since there is no customer service I can talk to and I am paying for a service I am not getting I think my only option is to cancel my subscription if I don't find a solution quickly.
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