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My Mobile
Archives for August 2022
Discussion List
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I made my paymentHi fizz ! I made a payment but can’t make or take calls ! -
PerksHello, So, I have 2 perks that give me a rebate on one of the payments of my mobile plan. They both…
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Can't connect to data? "Sign in to network"Hello, I swapped over to Fizz about a month ago and downloaded/configured all the appropriate APN&#…
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No Mobile network while roaming in IndiaHi! I have had a fizz number since 2020; every time I travel to India with the Travel addon activat…
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activation pendingi wrote the wrong imei and now they say i can not retry?
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Travel Add-on for Asia price hike?Why did the travel add-ons for Asia jump so much? My son is travelling in South Korea and his first… -
cancelling the planHi there. If we unsubscribe from our plan, can we activate our SIM card again in a few months?
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When will VoLTE be active?My mom received her VoLTE SIM card yesterday. Activation was successful. Enabled VoLTE in her iPhon…
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Gifting data …Hi, I’m trying to gift data to my daughter and I get a message that she can’t receive it because sh…
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New SIM card for VoLTE not workingHi, I just ordered and activated the new SIM card which supports VoLTE but it still downgraded to 3…
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Volte SIM not workingSimilar to another user, I received an email asking me to order a new sim card, however when I clic…
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Please help me as I am going crazyI need to speak with an agent can anyone tell me how I get help as I think I am losing my mind here
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New SIM card?Hi there, I received an email from fizz about ordering a new SIM card? I wanted to confirm that th…
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How does it work when you receive a phone call when abroad?Hey, I'm currently in Brazil and I'm still receiving SMS text and phone call. From my res…
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LTE connection reset constantly after inserting new v2 SIM cardLTE connection reset constantly after inserting new v2 SIM card, is there a solution?? I have no in…
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Second sim activationHi, i bought my daughter a SIM and without reading anything, she activated the second sim on her ac…
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VoLTE SIM cardHi! I didn’t receive my free 5x 1G wich was supposed to be send when I activated my new VoLTE SIM c…
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no data added this month?I was charged on my credit card but no data was added to my account... !!! Fizz have changed their …
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SMS Confirmation Not ReceivedHi, I just recently transferred my phone number from Public Mobile. I got an email to say my plan … -
Do I need to buy a travel add-on for Data if I go to Toronto when my coverage only includes Quebec?I don't know if the coverage is only for calls, not data.
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where's my sim. no order history and no longer eligible to order another one.hi I order a new sim last week because I received an email and since then my phone no longer works.…
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Volte SIM card particularitiesI would like to know how the volte SIM card will be working in USA When I activate it? Thanks
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data does not work in Ontario with canada Coverageit shows Fizz ext as carrier, calls work fine.
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international travel - data roaming - Poland and RussiaDear Fizz, In 2 weeks, I am traveling to Gdansk, Poland, and Moscow, Russia for a 2-week business t…
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Hi! Can I use a credit card that is from the US?Hi! Can I use a credit card that is from the US?