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My Mobile
Archives for August 2022
Discussion List
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Volte SIM not workingSimilar to another user, I received an email asking me to order a new sim card, however when I clic…
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Please help me as I am going crazyI need to speak with an agent can anyone tell me how I get help as I think I am losing my mind here
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New SIM card?Hi there, I received an email from fizz about ordering a new SIM card? I wanted to confirm that th…
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How does it work when you receive a phone call when abroad?Hey, I'm currently in Brazil and I'm still receiving SMS text and phone call. From my research rece…
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LTE connection reset constantly after inserting new v2 SIM cardLTE connection reset constantly after inserting new v2 SIM card, is there a solution?? I have no in…
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Second sim activationHi, i bought my daughter a SIM and without reading anything, she activated the second sim on her ac…
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VoLTE SIM cardHi! I didn’t receive my free 5x 1G wich was supposed to be send when I activated my new VoLTE SIM c…
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no data added this month?I was charged on my credit card but no data was added to my account... !!! Fizz have changed their …
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SMS Confirmation Not ReceivedHi, I just recently transferred my phone number from Public Mobile. I got an email to say my plan …
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Do I need to buy a travel add-on for Data if I go to Toronto when my coverage only includes Quebec?I don't know if the coverage is only for calls, not data.
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where's my sim. no order history and no longer eligible to order another one.hi I order a new sim last week because I received an email and since then my phone no longer works.…
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Volte SIM card particularitiesI would like to know how the volte SIM card will be working in USA When I activate it? Thanks
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data does not work in Ontario with canada Coverageit shows Fizz ext as carrier, calls work fine.
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international travel - data roaming - Poland and RussiaDear Fizz, In 2 weeks, I am traveling to Gdansk, Poland, and Moscow, Russia for a 2-week business t…
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Hi! Can I use a credit card that is from the US?Hi! Can I use a credit card that is from the US?
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Can we reply to ticket@fizz.ca?I am new to Fizz and I am a bit confused on how to respond to a ticket I made. I got an email sayi…
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New SIM VoLTE keeps going on and offHi there, I received the new SIM card and followed instruction, but the network keeps showing bars…
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Does Fizz Even care anymoreLet me explain, I've been with fizz since the beginning, recently I google fizz VOLTE and come acro…
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Sign in to networkExact same issue as this thread https://forum.fizz.ca/en/discussion/2634718/sign-in-to-network-mobi…
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I got the new SIM card and nothing is working?Ever since I got this new SIM card that you guys offered to me, my lte hasn’t been working and phon…
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Travel add onMy travel add on is not working in Ontario
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voicemail> not receiving all messagesHello, I have a question concerning Fizz voicemail. I tested my voicemail a few times and left a me…
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SIM VoLTE Activation problemsI have followed every step for activation of my new VoLTE SIM card and it worked. After testing, te…
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APN selection settings hidden as I change carriersHello, I am a long time user of Fizz. I moved from Quebec to the USA. I had to change carriers, as…
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Received a used SIM cardI received today the 5G SIM card, however when I tried to activate it, it says that it belongs to a…
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New volte cardIt keeps telling me another user already has this card !
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Volte sim card activationHi, I tried activating the new volte sim card I was sent but keep getting an error message saying t…
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manual access to voice mail from landline not workingHi, I have set activated and set up my voice mail and it is working fine. However, I cannot access …
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Make a call in USACan I use fizz to make a call in USA with the mobile plane of Canada+US?
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Does volte use my LTEDoes the volte SIM card use my LTE every time a have a call or when I call someone