How does it work when you receive a phone call when abroad?

JeanMathieu
JeanMathieu Posts: 4 ✭✭
edited August 2022 in My Mobile

Hey, I'm currently in Brazil and I'm still receiving SMS text and phone call. From my research receiving text is free but what about phone call if I pick it up? Will I get charge? I'm unable to find any information related to that anywhere.

I'm currently using the travel pack for South America but it only include data.

Best Answer

  • Whizz
    Whizz Posts: 23,506 admin
    Answer ✓

    Hello @JeanMathieu ,


    Technically speaking you won`t be charged, but it`s better to avoid any unpleasant situations so we advise you to stop answering the calls if possible, as it is currently impossible to make or receive calls while roaming.


    You are a bit lucky in this case :D but just to avoid any issue, try to not make any more calls.


    More details can be found here also : https://fizz.ca/en/faq/abcs-fizz-mobile-services


    Have a good one,

    Raul

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