Can't connect to data? "Sign in to network"

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Justin F. #3427
Justin F. #3427 Posts: 3 ✭✭
edited August 2022 in My Mobile

Hello,

I swapped over to Fizz about a month ago and downloaded/configured all the appropriate APN's and was having no issues. Today my phone can't connect to data (wifi works) and I have a "sign in to network" notification. Every time I click the notification it says unable to open page?


You guys have any suggestions?

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  • ah727
    ah727 Posts: 818 ✭✭
    edited August 2022
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    @Justin F. #3427

    At least you've solved your problem. This situation is happening to other people also, so this post and it's solution is of interest for many. Don't feel bad, your post will help others.

    Have a nice day.

  • Whizz
    Whizz Posts: 20,663 admin
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    Hello @Justin F. #3427 ,


    Sorry to hear about the situation encountered, but we are glad that you found the issue yourself.


    Checking your account I can see that the renewal happened and your plan now has Data again.

    Be sure that you turn it off when you don`t plan to use it, as sometimes apps can update themselves without you realizing, thus consuming your precious Data!


    To also check your usage, be sure that you follow the details found here : https://fizz.ca/en/faq/how-do-i-view-my-usage


    Have a good one,

    -Raul :)

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