LTE connection reset constantly after inserting new v2 SIM card

Options
Adrian P. #2419
Adrian P. #2419 Posts: 2 ✭✭
edited August 2022 in My Mobile

LTE connection reset constantly after inserting new v2 SIM card, is there a solution?? I have no internet data and I can't text or call....


Best Answer

  • Whizz
    Whizz Posts: 20,650 admin
    Answer ✓
    Options

    Hello Adrian P. #2419,

    Sorry to hear about the situation encountered!

    If the issue still persists, please, reach out to us on the live chat so we can properly assist you with this. We might have to create a ticket, so before doing that, please reboot your phone, reset your phone's network settings and as a last resort insert the sim into another phone to see if your services are restored.

    This FAQ page might also help you with more information: https://fizz.ca/en/faq/why-does-my-phone-say-emergency-calls-only, and to contact us on the live chat access this faq page and click on the question mark on the bottom right, and select chat.

    We remain at your disposal, please, keep us updated.

    -Ionut 

Answers

This discussion has been closed.