activation pending
Best Answer
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Hello @voula123 ,
Sorry to hear about the situation encountered.
Usually, in such cases, you will have to check the small notification bell at the top right of the corner, as you will be sent to a new page that will ask you to select a new number.
Choose that option and you will be redirected again to a new page - where you can select the option to retry the transfer but this time, if you failed with the IMEI choose the account number and submit the request.
More details can be found here : https://fizz.ca/en/faq/what-if-im-unable-to-transfer-my-phone-number
Verifying your account we can see that you managed to successfully transfer your number and your plan is up and running.
Have a good one,
-Raul :)
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Answers
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Hi @voula123
Usually after 4 hours you can retry
Pls don't forget to use a referral number
You can chat in direct
• Sign into your account
• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
• Choose the option 💬 chat
• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
Other means of contact
• Whatsapp: (438) 393-5814
• By private message on Twitter: https://mobile.twitter.com/fizz_ca
• By private message on Facebook: https://www.facebook.com/fizzca/
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