Second sim activation

Raygoh
Raygoh Posts: 1 ✭✭
edited August 2022 in My Mobile

Hi,

i bought my daughter a SIM and without reading anything, she activated the second sim on her account but has not actually put in any credit card details when in fact, we want to put two SIMs under my account and plan. How do I go about changing this?

Best Answer

  • Whizz
    Whizz Posts: 22,377 admin
    Answer ✓

    Hello Raygoh,

    Thank you for being part of the Fizz community!
    In case in her account it isn't a credit card added, the subscription isn't completed. The SIM just locked for 2 hours since the activation code was entered, however after this delay you will be able to use it again and open the plan in your account.
    You can find more information in this FAQ: https://fizz.ca/en/faq/activate
    Thank you for your understanding and I wish you a great day,

    -Georgian

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,691 ✭✭
    edited August 2022

    Hi

    if you didn't pay, the SIM is not activated

    Wait 4 hours and try to activate under your account, the SIM code is locked for 4 hours

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