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Archives for August 2022
Discussion List
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Can we reply to ticket@fizz.ca?I am new to Fizz and I am a bit confused on how to respond to a ticket I made. I got an email sayi… -
New SIM VoLTE keeps going on and offHi there, I received the new SIM card and followed instruction, but the network keeps showing bars… -
Does Fizz Even care anymoreLet me explain, I've been with fizz since the beginning, recently I google fizz VOLTE and come… -
Sign in to networkExact same issue as this thread https://forum.fizz.ca/en/discussion/2634718/sign-in-to-network-mobi… -
I got the new SIM card and nothing is working?Ever since I got this new SIM card that you guys offered to me, my lte hasn’t been working and phon…
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Travel add onMy travel add on is not working in Ontario
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voicemail> not receiving all messagesHello, I have a question concerning Fizz voicemail. I tested my voicemail a few times and left a me…
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SIM VoLTE Activation problemsI have followed every step for activation of my new VoLTE SIM card and it worked. After testing, te…
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APN selection settings hidden as I change carriersHello, I am a long time user of Fizz. I moved from Quebec to the USA. I had to change carriers, as…
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Received a used SIM cardI received today the 5G SIM card, however when I tried to activate it, it says that it belongs to a…
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New volte cardIt keeps telling me another user already has this card ! -
Volte sim card activationHi, I tried activating the new volte sim card I was sent but keep getting an error message saying t…
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manual access to voice mail from landline not workingHi, I have set activated and set up my voice mail and it is working fine. However, I cannot access …
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Make a call in USACan I use fizz to make a call in USA with the mobile plane of Canada+US?
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Does volte use my LTEDoes the volte SIM card use my LTE every time a have a call or when I call someone
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Calls from within USHave Cda/US plan, currently in US, have AT&T signal, can not make calls. Any solutions?
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Calls/Texts to/from USA with Canada/USA planHi ! I have signed up to this plan. I want to know if my phone and service will work WHEN I am in t…
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My SIM Card is flagged as delivered but I did not receive it.Hello, I ordered a SIM card back on the 12th, and on your website, it says the card was delivered t…
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How do I get to talk to a real person!!!!How can I talk to a real person about my problem
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I got an email about getting a new sim but I’m moving to bc in a couple weeksWhat should I be doing? I had thought to transfer my service
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Update plan before new payment cycleHi I would like to update my plan it should take effect immediately. My payment cycle renews in 6 …
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Want to come back to FizzHey, I did the mistake of taking another companies cell plan. I would like to come back to Fizz but…
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5G NetworkDoes Fizz use 4G or 5G networks?
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How to obtain new SIM cardI went to the USA last month, I upgrade my package to have data there. However, data was almost nev…
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How to buy data for travelingI am going to United Kingdom, France and Switzerland in a few weeks. I can't find how to buy a…