Received a used SIM card

Javier86

I received today the 5G SIM card, however when I tried to activate it, it says that it belongs to another user.

Fling

Hi Javier

Here you talk to users like you and Fizz doesn't answer questions on the forum

Contact Fizz customer service for help by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service

Whizz

Hello Javier86,

Thank you for being part of the Fizz community! 
I am sorry to hear that you encounter this error.
Please contact us in private in order to resolve this. We are online 24/7
You can contact us following the steps from this FAQ: https://fizz.ca/en/support
I am counting on your understanding and I wish you a great day,

-Georgian