I got the new SIM card and nothing is working?
Ever since I got this new SIM card that you guys offered to me, my lte hasn’t been working and phone calls or texts don’t work, but on the top right of my phone I see the fizz logo with the service bars all the way up so it’s as if it recognizes fizz SIM card but nothing works? Please help!
Best Answer
-
Hello sam P. #21501,
I am sorry for the situation encountered,
I have escalated a ticket for the issue encountered with your SIM change.
The ticket can be visible in your Fizz account> Overview.
As soon as we have news, we will contact you via email with all the details.
Thank you for your understanding!
Have a good one!
-Eugen0
Answers
-
Hi Sam
Reboote your phone first
If you still have the problem contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
Chatting is the only fast and efficient method because you interact directly with customer service
0
