Can we reply to ticket@fizz.ca?

LKTB26

I am new to Fizz and I am a bit confused on how to respond to a ticket I made.

I got an email saying they are awaiting my reply.

Do I answer back to the email or respond in a different way?

Fling

Hi

You can simply answer back to the email.

Sometime answer back by email doesn't work and if you it's your case that contact them this way

contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service

NicolasA

Yes you can. They will reply.