where's my sim. no order history and no longer eligible to order another one.

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Phillip F.
Phillip F. Posts: 1 ✭✭
edited August 2022 in My Mobile

hi I order a new sim last week because I received an email and since then my phone no longer works. I checked my order history and I don't see my new sim order and the link in the email no longer works. please help.

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  • Whizz
    Whizz Posts: 20,650 admin
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    Hello @Phillip F.

    Sorry to hear about that!

    If your phone no longer works with the new Sim card you've activated, please follow the steps provided by PF_Ref, and in case the situation persists kindly contact us on the live chat so we can assist you directly with this.

    We remain at your disposal, so please keep us updated.

    Have a wonderful day!

    -Ionut

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