Most Recent Discussions
Internet
Archives for September 2021
Discussion List
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What is the ETA for IPv6 deploy?With IPv6 being used more and more all over the Internet and more and more IPv6 only resources bein… -
Technicien n'est pad venuLogiquement le technicien se présente aujourd'hui entre 11h et 17h, j'ai annulé tous mes activités …
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Service d internetBonjour, j attends le technicien pour le service de internet, il est pas venu au rendez vous. Quoi …
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Fizz Modem not received? I did return it! August 24th, 2021! Now they want 300$I don't understand. I returned the modem on August 24th around noon. I ABSOLUTELY returned this mod…
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Do fizz internet disruptions affect Videotron users too?Since fizz internet has been cutting out recently, and since fizz uses Videotron lines, I was wonde…
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Two internet accounts in one locationCan one home address have two internet accounts under two different names? Thx
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Home internet not workingCame back after a trip, no explanation. After reset only power LED is lit up on modem. 1) why is i…
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FIZZ SIM card won’t activateI received my new SIM card about a week about and went through all the steps to activate it today. …
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Internet working successfully but email notification says I missed my appt/account not activated.I had my appointment scheduled this morning between 7:30-12pm, the technician arrived around 9:30 i…
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Issue with modemI paid 2 days ago for the fizz home internet, I took self installations but unfortunately modem net…
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Personalized voicemailHi all, I recently transferred my business phone to fizz but the automatic voicemail settings are j…
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Payment made, no service, helpAfter the payment made, fizz asked me to wait 3 hours. And i have been waiting form yesterday at 4:…
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J’ai pas d’internetPouvez vous m’aider
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Connection problem after the payment had been madeno service today and i just updated the credit card no. I restarted the computer and router few ti…
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Transport truck just ripped out my line crossing the street. Who do I contact?There does not seem to be anyone reachable at Customer Service until romorrow
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Payment method updated, how long to unfreeze my internet serviceI just update my payment method, how long should i want to unfreeze my plan. There is a button «Mak…
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I have fizz modemi can't chenge my internet plan because he told me u need to cancel ur subscribe first??
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Reactivated serviceHi !my services were suspended due to payment failure on an expired card. The payement has been mad…
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No contact?My appointment was supposed to be between 7:30 and 12:00. It’s 20 minutes past noon and still nothi…
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I connected to the wifi but not the networkI’m connected to the wifi on my phone but I can’t go on the internet. I’ve tried several times to t…
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App cannot connect to my modem.Got Fizz installed yesterday and, boy, so many issues. The app does not find the modem. I tried: Tu… -
Question about inscriptionOk so situation here Mother in law is living with us until she gets her new condo in october wante…
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About promo of changing plan 60 -> 120 for 50$.I made this changes and received this confirmation on the website: Order summary · The plan*D…
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Internet keeps disconnecting randomly throughout the dayThe internet keeps disconnecting at random times during the day, for no apparent reason. Cycles bet…
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Technician was unable to locate the provider's cableHi, I had an appointment with a technician last saturday to setup Fizz. He couldn't locate the righ…
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First PaymentIs it normal to be charged a first payment on the day of subscription and not the day of installati…
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Prévost speed is halfAnyone having reduced speeds in Prevost/St-Jerome area after yesterday’s t-Storms and outage? -
Why does fizz not have live supportwhy does fizz not live support it’s so much easier to speak to someone rather than I bot i think I …
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There is money in my credit card why won’t the payment go through?!Hello. My credit card has credit on it, more then enough for my bill. So why isn’t the payment goin…
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Home Internet Down - UrgentHi, I live in Berri UQAM Montreal and my internet stopped working all of a sudden. It’s still not b…