Most Recent Discussions
Internet
Archives for September 2021
Discussion List
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Payment method updated, how long to unfreeze my internet serviceI just update my payment method, how long should i want to unfreeze my plan. There is a button «Mak… -
I have fizz modemi can't chenge my internet plan because he told me u need to cancel ur subscribe first??
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Reactivated serviceHi !my services were suspended due to payment failure on an expired card. The payement has been mad…
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No contact?My appointment was supposed to be between 7:30 and 12:00. It’s 20 minutes past noon and still nothi…
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I connected to the wifi but not the networkI’m connected to the wifi on my phone but I can’t go on the internet. I’ve tried several times to t…
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App cannot connect to my modem.Got Fizz installed yesterday and, boy, so many issues. The app does not find the modem. I tried: Tu… -
Question about inscriptionOk so situation here Mother in law is living with us until she gets her new condo in october wante…
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About promo of changing plan 60 -> 120 for 50$.I made this changes and received this confirmation on the website: Order summary · The plan*D…
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Internet keeps disconnecting randomly throughout the dayThe internet keeps disconnecting at random times during the day, for no apparent reason. Cycles bet…
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Technician was unable to locate the provider's cableHi, I had an appointment with a technician last saturday to setup Fizz. He couldn't locate the righ…
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First PaymentIs it normal to be charged a first payment on the day of subscription and not the day of installati…
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Prévost speed is halfAnyone having reduced speeds in Prevost/St-Jerome area after yesterday’s t-Storms and outage? -
Why does fizz not have live supportwhy does fizz not live support it’s so much easier to speak to someone rather than I bot i think I …
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There is money in my credit card why won’t the payment go through?!Hello. My credit card has credit on it, more then enough for my bill. So why isn’t the payment goin…
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Home Internet Down - UrgentHi, I live in Berri UQAM Montreal and my internet stopped working all of a sudden. It’s still not b…
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Internet down - Saint Henri - MontrealMy home internet has been down since the morning in Saint Henri, Montreal. I restarted the modem ma…
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Wifi boosterHi everyone, my wifi has a hard time reaching the basement level. The modem/router is on the 2nd fl…
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Payment declinedWhy is my payment declined when my friend pays for me by his CIBC visa? Why isn’t my foreign visa v…
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Unable to get the WiFi signalFirst day using Fizz modem. Follow the instructions to build my internet but there’s no 2.4G light …
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False Internet default keyI just installed the new internet and the wifi password printed is false. It keep on saying wrong p…
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Appartement numberMy apaprtement number is not written down on my file, they need to put it down in my file and they …
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What kind of maintenance was it?I have been using Fizz mobile and home internet services since the early stages. I also recommended… -
Waiting on TechI just moved into my new apartment and ordered Internet, the technician is supposed to be here betw…
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Modem sautéBonjour, j'ai manqué d'électricité et mon modem ne fonctionne plus depuis. Aucune lumière. comment …
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Technicien absentJ'avais un rendez-vous ce soir, entre 17h et 20h pour l'installation de mon internet résidentiel. J…