Internet keeps disconnecting randomly throughout the day
The internet keeps disconnecting at random times during the day, for no apparent reason. Cycles between connection issues ('cant connect to this network') and internet issues ('connected, no internet available').
Can this be fixed somehow? It makes it impossible to work, especially when videoconferencing.
0
Answers
-
Hi @Halina
Sorry to here you are having internet issues. Just curious, are you conencted via Cable or just WiFi ? \If you are using a PC or Laptop, would you be able to connect via cable, to see if the problem persists ?
You could also discuss directly with a customer service agent. They can trace the line and see if the signal to your modem is in normal range and if it is actually disconnecting frequently.
- Sign into your account
- Follow the link on this page: https://fizz.ca/en/faq/status-services
- Wait 3 seconds for the green bubble with a '?' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode
- Choose the option 💬 chat
- If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.
0 -
Other means of contact
- Whatsapp: (438) 393-5814
- By private message on Twitter: https://mobile.twitter.com/fizz_ca
- By private message on Facebook: https://www.facebook.com/fizzca/
CHAT however is the quickest method.
0
